"Methuselah" wrote in message
ps.com...
I ordered fish and plants two times. If you don't mind the very high
shipping cost, their plants are ok but fish orders are incomplete and
poor quality. Both of my orders were only partly filled and YOU DO NOT
GET A REFUND. If you're lucky you may get an in-house credit (to
have additional aggravation with your next order.) The quality of
livestock is poor and only DOA's are replaced. Compare this to
"Petsmart" were you get two weeks warranty; granted they don't
have some fish that are available at AAG but there are several better
mail order places.
The other problem is you can't talk to anyone and left messages are
ignored. If you send them an email it is also most often ignored. I
filed a complaint at BBB and I encourage you to order somewhere else.
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I would NEVER order fish sight unseen by mail-order. I get all mine at
PetsMart or PetSupermarket. Since both places know me they'll replace
anything that dies even it's a little past the 14 days.
--
KL....
Frugal ponding since 1995.
My Pond & Aquarium Pages:
http://tinyurl.com/9do58
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