Hi all

My modem connection keeps dropping out, sometimes after a couple of hours,
sometimes after an hour. I have adjusted all the window options I can see.
I've still got the problem.

Does anyone know a neat trick or something.

Thanks in advance. pax

(Apologies in advance for not posting to a more suitable group.)

Hi Pax,

The speed at which you connect and the ability to stay connected are gauged
by the quality of your modem and the phonelines it connects to. Most people
blame the ISP for drop-outs when in fact it is simply that the phoneline you
get connected to simply cannot handle the speed at which you are connecting.
My suggestion would be to call your phone provider and ask them what the
best attainable speed is on your line(keeping in mind the minimum speed
guaranteed is 19.2k). Once you know this speed ring your ISP and ask them
for an initialisation string to set your modem to connect at that speed. Put
it this way if your best attainable line speed say 40k but your modem tends
to connect at 48k your modem will constantly error correct and in the end
drop out. By doing what i have mentioned this will help you, trust me I have
been on a helpdesk for 3 years.

Some good sites are
www.modemhelp.net
www.modemhelp.org

Cheers
Luke


"paxwax1" wrote in message
...
Hi all

My modem connection keeps dropping out, sometimes after a couple of hours,
sometimes after an hour. I have adjusted all the window options I can
see.
I've still got the problem.

Does anyone know a neat trick or something.

Thanks in advance. pax

(Apologies in advance for not posting to a more suitable group.)

Hi,

Possibly if you have a telstra t200 (i think or t300) handset on the same
line as your modem you could disconnect the handset from your phone service
while on the internet. I heard once it had something to do with charging the
phones up while connected and causes lines to drop out.
However, I have no idea if this is true or not.

Jonesey
Tas
"paxwax1" wrote in message
...
Hi all

My modem connection keeps dropping out, sometimes after a couple of hours,
sometimes after an hour. I have adjusted all the window options I can
see.
I've still got the problem.

Does anyone know a neat trick or something.

Thanks in advance. pax

(Apologies in advance for not posting to a more suitable group.)

Yeah the T200 is well known for sending a pulse down the line which charges
the phone's internal memory, old panasonic cordless phones can do the same
as well. The pulse that is sent is interpretted by the modem as a
disconnection signal and will hang up your connection.

Luke


"Stephen R Jones" wrote in message
...
Hi,

Possibly if you have a telstra t200 (i think or t300) handset on the same
line as your modem you could disconnect the handset from your phone
service
while on the internet. I heard once it had something to do with charging
the
phones up while connected and causes lines to drop out.
However, I have no idea if this is true or not.

Jonesey

Yeah the T200 is well known for sending a pulse down the line which charges
the phone's internal memory, old panasonic cordless phones can do the same
as well. The pulse that is sent is interpretted by the modem as a
disconnection signal and will hang up your connection.

Luke


"Stephen R Jones" wrote in message
...
Hi,

Possibly if you have a telstra t200 (i think or t300) handset on the same
line as your modem you could disconnect the handset from your phone
service
while on the internet. I heard once it had something to do with charging
the
phones up while connected and causes lines to drop out.
However, I have no idea if this is true or not.

Jonesey