I always take defective items back to the store (Walmart, Home Depot,
whatever) as long as they will take them back. It is always less
frustrating than dealing with the manufacturer. Look how much time you've
wasted on this already, much more than the Home Depot return route!

Mark.

"Mike Cagle" wrote in message
om...
(marg) wrote in message
om...
yes, why didn't you just return it to HD? It seems to me that you
took the long and frustrating route.

The Mosquito Magnet comes in a big box and requires assembly. I don't
want to spend 10-20 standing in the customer service line at Home
Depot and another 20-30 minutes assembling a brand new unit when only
the power cord is bad. Home Depot will not replace just the power
cord.

It would not be the long and frustrating route if American Biophysics
would simply honor their warranty and send me a new power cord.

First of all, power cords are $25 each, so where did you come up with
$39? Even with shipping, you're not even close. American Biophysics
will replace defective power cords at no cost, as long as the consumer
does not damage them, or they were not damaged due to an act of nature
(lightning, animals). Why would you send an email when you can talk
to a live person by simply calling them up yourself? It seems to me
you haven't invested your own time into this. If it was really such a
big deal to you, you would've done something else rather than
complaining about it to a newsgroup. The machine comes with a year
warranty, in which they will replace any defective part, most of the
time, free of charge. If it is less than 45 days, they will send you
a whole new unit, free of charge. So what's the problem? Assembling?
If you have enough free time to whine about it on the computer, then
you have enough free time to assemble a few pieces of plastic, don't
you think?

RedWolf21X






"Marcosis" wrote in message ...
I always take defective items back to the store (Walmart, Home Depot,
whatever) as long as they will take them back. It is always less
frustrating than dealing with the manufacturer. Look how much time you've
wasted on this already, much more than the Home Depot return route!

Mark.

"Mike Cagle" wrote in message
om...
(marg) wrote in message
om...
yes, why didn't you just return it to HD? It seems to me that you
took the long and frustrating route.

The Mosquito Magnet comes in a big box and requires assembly. I don't
want to spend 10-20 standing in the customer service line at Home
Depot and another 20-30 minutes assembling a brand new unit when only
the power cord is bad. Home Depot will not replace just the power
cord.

It would not be the long and frustrating route if American Biophysics
would simply honor their warranty and send me a new power cord.

On 13 Jul 2003 12:32:01 -0700, (RedWolf21X) wrote:

Why would you send an email when you can talk
to a live person by simply calling them up yourself? It seems to me
you haven't invested your own time into this. If it was really such a
big deal to you, you would've done something else rather than
complaining about it to a newsgroup.


I wonder who you work for?

snip
(lightning, animals). Why would you send an email when you can talk
to a live person by simply calling them up yourself?

How many companies have a live person on the phone at 3am, or Sunday
afternoon?

Some folks don't have time to sit on the phone and wait. Also, email
leaves a record of the converstaion should any question about what was
said arise.

The machine comes with a year
warranty, in which they will replace any defective part, most of the
time, free of charge.

If I remember correctly, the manufacturer claimed "We only bundle the
powercord. We don't make it. So we won't warranty it." Of course this
is crap and I'd do a lot more complaining to the company about it -
ANY make sure others were aware of their poor atitude.

The unit would have gone directly back to Home Depot at that moment
anyhow. Folks just take too much BS from shoddy manufacturers and
their meaningless warranties.


If it is less than 45 days, they will send you
a whole new unit, free of charge. So what's the problem?
Assembling?
If you have enough free time to whine about it on the computer,
then
you have enough free time to assemble a few pieces of plastic, don't
you think?

RedWolf21X






"Marcosis" wrote in
message ...
I always take defective items back to the store (Walmart, Home
Depot,
whatever) as long as they will take them back. It is always less
frustrating than dealing with the manufacturer. Look how much
time you've
wasted on this already, much more than the Home Depot return
route!

Mark.

"Mike Cagle" wrote in message
om...
(marg) wrote in message
om...
yes, why didn't you just return it to HD? It seems to me that
you
took the long and frustrating route.

The Mosquito Magnet comes in a big box and requires assembly. I
don't
want to spend 10-20 standing in the customer service line at
Home
Depot and another 20-30 minutes assembling a brand new unit when
only
the power cord is bad. Home Depot will not replace just the
power
cord.

It would not be the long and frustrating route if American
Biophysics
would simply honor their warranty and send me a new power cord.

On 13 Jul 2003 12:32:01 -0700, (RedWolf21X) wrote:

First of all, power cords are $25 each, so where did you come up with
$39?
Several suppliers sell them for $29 plus $7-$15 shipping. A little
math puts the cost at $36-$44. Hopefully you don't work in the
American Biophysics accounting department.


Even with shipping, you're not even close.
Sure enough, you can't add!
BTW your company charges $8.95 shipping and handling. Now lets do the
math real slow....$8.95 plus $24.99 equals $33.94. Sounds pretty close
to me!

American Biophysics
will replace defective power cords at no cost, as long as the consumer
does not damage them, or they were not damaged due to an act of nature
(lightning, animals).
Well now that you are aware of the problem have your employer replace
it!!!!

Why would you send an email when you can talk
to a live person by simply calling them up yourself?
Why would your company web site list an email address if it wasn't for
customers to use

It seems to me
you haven't invested your own time into this.
You're the seller treat your customers with respect! He BOUGHT the
thing! That means he worked for the money and invested his time in
PURCHASING the product

If it was really such a
big deal to you, you would've done something else rather than
complaining about it to a newsgroup. The machine comes with a year
warranty, in which they will replace any defective part, most of the
time, free of charge. If it is less than 45 days, they will send you
a whole new unit, free of charge. So what's the problem? Assembling?
If you have enough free time to whine about it on the computer, then
you have enough free time to assemble a few pieces of plastic, don't
you think?
If you have enough time to post sarcastic responses to your customers,
wouldn't sending a new power cord be less hassle? Especially when
you're not smart enough to anatomize and mask the IP you are posting
from?

You've been busy!!!

From: RedWolf21X )
Subject: Mosquitos?
View: Complete Thread (23 articles)
Original Format
Newsgroups: misc.rural
Date: 2003-07-13 11:57:58 PST


I happen to know for a fact that the Mosquito Magnet works just as
well as it says it does. The placement of the machine is extremely
important. A tip is to walk into the prevailing wind, in the
northeast, it is the southwest wind, about 30 to 40 feet from the area
you want to protect. Adjust the machine in this area to be next to
standing water, bushes, or gardens. These are mosquito breeding
areas. It's important that the machine be able to receive as much
wind as possible, so as to carry the Carbon Dioxide in a trail to
attract the mosquitoes. FYI: only female mosquitoes bite, so they
are the only ones attracted to the machine, if you see clouds of
mosquitoes around the machine, then they are possibly male mosquitoes.
You should see tangible results in 4 to 5 days, and the mosquito
population within 1 acre should be crashed in 4 to 6 weeks, if all
goes well. Mosquitoes do not really migrate, so that is why one
machine can protect up to an acre, no matter what model you have.
They all work just as efficiently as the next. The only true
difference between them is the way they generate electricity (power
cord or catalytic converter), the size of the nets, and on board
diagnostics. If you read the instructions carefully, you'll be able
to see that you are not supposed to sit next to the thing, it's
attracting the mosquitoes to it. Since you emit more carbon dioxide
than the machine, of course they're going to find you first. Do your
research first obviously, before you invest in such a machine, but
it's guaranteed to work. Whether or not you use it correctly is up to
you.

RedWolf21X

Well, Mr. Sarcastic, I'm not trying to hide anything, and since
obviously I do not live in my mother's basement, hacking into
computers all day, I wouldn't know how to hide my IP address. That's
something that normal humans just don't give a crap about. I can add,
and when you are talking in terms of invoicing, 33.94 is not close to
39. Try pulling that off on inventory day. Of course, depending on
the shipping method, the price would be higher, that generally goes
for everything. Calling me an idiot is a little out of line for
someone who spends his free time responding to garden newsgroups. At
least I was doing out of interest and trying to inform people. Maybe
I would know a little more about the company than you would, don't you
think?


Tom Jaszewski wrote in message . ..
On 13 Jul 2003 12:32:01 -0700, (RedWolf21X) wrote:

First of all, power cords are $25 each, so where did you come up with
$39?
Several suppliers sell them for $29 plus $7-$15 shipping. A little
math puts the cost at $36-$44. Hopefully you don't work in the
American Biophysics accounting department.


Even with shipping, you're not even close.
Sure enough, you can't add!
BTW your company charges $8.95 shipping and handling. Now lets do the
math real slow....$8.95 plus $24.99 equals $33.94. Sounds pretty close
to me!

American Biophysics
will replace defective power cords at no cost, as long as the consumer
does not damage them, or they were not damaged due to an act of nature
(lightning, animals).
Well now that you are aware of the problem have your employer replace
it!!!!

Why would you send an email when you can talk
to a live person by simply calling them up yourself?
Why would your company web site list an email address if it wasn't for
customers to use

It seems to me
you haven't invested your own time into this.
You're the seller treat your customers with respect! He BOUGHT the
thing! That means he worked for the money and invested his time in
PURCHASING the product

If it was really such a
big deal to you, you would've done something else rather than
complaining about it to a newsgroup. The machine comes with a year
warranty, in which they will replace any defective part, most of the
time, free of charge. If it is less than 45 days, they will send you
a whole new unit, free of charge. So what's the problem? Assembling?
If you have enough free time to whine about it on the computer, then
you have enough free time to assemble a few pieces of plastic, don't
you think?
If you have enough time to post sarcastic responses to your customers,
wouldn't sending a new power cord be less hassle? Especially when
you're not smart enough to anatomize and mask the IP you are posting
from?

You've been busy!!!

From: RedWolf21X )
Subject: Mosquitos?
View: Complete Thread (23 articles)
Original Format
Newsgroups: misc.rural
Date: 2003-07-13 11:57:58 PST


I happen to know for a fact that the Mosquito Magnet works just as
well as it says it does. The placement of the machine is extremely
important. A tip is to walk into the prevailing wind, in the
northeast, it is the southwest wind, about 30 to 40 feet from the area
you want to protect. Adjust the machine in this area to be next to
standing water, bushes, or gardens. These are mosquito breeding
areas. It's important that the machine be able to receive as much
wind as possible, so as to carry the Carbon Dioxide in a trail to
attract the mosquitoes. FYI: only female mosquitoes bite, so they
are the only ones attracted to the machine, if you see clouds of
mosquitoes around the machine, then they are possibly male mosquitoes.
You should see tangible results in 4 to 5 days, and the mosquito
population within 1 acre should be crashed in 4 to 6 weeks, if all
goes well. Mosquitoes do not really migrate, so that is why one
machine can protect up to an acre, no matter what model you have.
They all work just as efficiently as the next. The only true
difference between them is the way they generate electricity (power
cord or catalytic converter), the size of the nets, and on board
diagnostics. If you read the instructions carefully, you'll be able
to see that you are not supposed to sit next to the thing, it's
attracting the mosquitoes to it. Since you emit more carbon dioxide
than the machine, of course they're going to find you first. Do your
research first obviously, before you invest in such a machine, but
it's guaranteed to work. Whether or not you use it correctly is up to
you.

RedWolf21X