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Another box of plants from my order arrived this afternoon, not by the post
this time but a courier. They will probably be ok but are rather battered,
all of the plants were out of the slots in the special packaging and a bit
tangled up. I have potted them up and will see if they perk up after a few
days.

I was looking at some trays of bedding plants for sale in town last week and
they were no bigger that JPD's "garden ready" plugs I have bought, but at
least 5 times the price!

Mike

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On May 31, 5:00*pm, "MuddyMike" wrote:
Another box of plants from my order arrived this afternoon, not by the post
this time but a courier. They will probably be ok but are rather battered,
all of the plants were out of the slots in the special packaging and a bit
tangled up. I have potted them up and will see if they perk up after a few
days.

I was looking at some trays of bedding plants for sale in town last week and
they were no bigger that JPD's "garden ready" plugs I have bought, but at
least 5 times the price!

Mike

I'd get on to Jersey plants and tell them about the condition of the
plants, for a start they wont know about the carrier mistreating the
packs.

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On Tue, 31 May 2011 17:00:18 +0100, "MuddyMike"
wrote:

Another box of plants from my order arrived this afternoon, not by the post
this time but a courier. They will probably be ok but are rather battered,
all of the plants were out of the slots in the special packaging and a bit
tangled up. I have potted them up and will see if they perk up after a few
days.

I was looking at some trays of bedding plants for sale in town last week and
they were no bigger that JPD's "garden ready" plugs I have bought, but at
least 5 times the price!

Mike

I'm glad that you're having better experience than I (at least it
sounds as though you had the number of plants expected inside the
box).

Totally agree on pricing - I've seen the famous polystyrene six packs
priced at £6.99 this year. Totally OTT for six African marigolds!

OTOH, I'm still waiting for a refund from JP. Initial email contact
with JP on 3 May - immediate auto response promising reply within 4
working days - response on 16 May saying refund arranged. ...

I'm going to order from JP next year, but not as much as this one, and
hope that they get back to their normal selves. NEVER had a problem
with them before but it's been like buses this year. I wonder whether
there is some "weather" problem affecting growth in the Channel
Islands - Dobies have been very late in sending this year with stuff
arriving anything up to a month after their original estimated
despatch date.

Incidentally, there seems to be some upheaval in couriers. I know that
Home Delivery Network have bought DHL (and have been told there'll be
a rebranding of both as "Yodel" soon!) but I've had various DHL
labelled parcels delivered by Hermes and Hermes parcels delivered by
Royal Mail. Someone on the continent paid a premium for "express DHL
delivery" of a letter to me. DHL apparently took it as far as the
local post box!

Jake

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On Tue, 31 May 2011 18:16:47 +0100, Jake wrote:

I wonder whether there is
some "weather" problem affecting growth in the Channel Islands

Last proper rain on March 29th, but not sure that would affect plants
grown under glass/polythene. We did have a colder-than-usual winter/early
spring, though.

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On Tue, 31 May 2011 17:00:18 +0100, "MuddyMike"
wrote:

Another box of plants from my order arrived this afternoon, not by the post
this time but a courier. They will probably be ok but are rather battered,
all of the plants were out of the slots in the special packaging and a bit
tangled up. I have potted them up and will see if they perk up after a few
days.

I was looking at some trays of bedding plants for sale in town last week and
they were no bigger that JPD's "garden ready" plugs I have bought, but at
least 5 times the price!

Mike

Wahey! I've received my refund from JPD at last, a month to the day
since reporting the problem. Another flippin' cheque. Adding this to
all the other cheques I've received in the last 5 years brings the
grand total to two (the other was from JPD). Wrote my last cheque in
2007 and that was only to avoid a debit card surcharge.

I compare JPD's response with Tesco. Day 1 - delivery at almost 10pm
and found an item damaged whilst unpacking. Delivery chap apologised
and said he would sort a refund. Day 2 - apologetic email received at
10am promising refund. Day 3 - card credited. Day 4 - my card was
debited for the original order. So I received the refund before I paid
for the order. Now that's service for you.

Nearest bank branch is 7 miles and a quid to park away so glad the
local PO hasn't shut. Why can't JPD refund to the plastic like
everyone else I wonder! This letter didn't mention "system fault" like
the last one, merely the pleasure they had in sending me the refund.

Jake