On 2014-07-11 13:21:19 +0000, stuart noble said:

On 11/07/2014 14:01, Sacha wrote:
On 2014-07-11 10:44:04 +0000, News said:
snip

I've been buying online for many years and have only ever had an
unsolved problem with one company - coincidentally gardening related -
and that was Ideal World's gardening offshoot. Needless to say, I
haven't done business with them again.

You've just demonstrated why people offering mail order have to send out
good quality or lose cutomers. Word of mouth is a powerful tool!
snipTrying to palm off shoddy goods by mail order
is a quick way to lose business or fail altogether.

Which is why the EBay feedback system generally works very well. Nobody
wants to risk negative comments

Yes, it does. Someone once tried it on with me and I said so. She spat
tacks but it wasn't the first time she'd done it to others and a month
or two later she was dropped as an eBay seller.
--

Sacha
www.hillhousenursery.com
South Devon
www.helpforheroes.org.uk