"Ophelia" wrote in message
...


"Christina Websell" wrote in message
...

"Sacha" wrote in message
...
On 2014-12-27 07:49:30 +0000, Dave Liquorice said:

On Sat, 27 Dec 2014 00:19:00 -0000, Ophelia wrote:

Did you read the response Sacha received? I think they may not be
booting anyone off!!!

Everyone has access until their current subscription expires, that is
what they have paid for and will get. But come your renewal they
won't take your money if you are a non-German EU customer.

That is not what they said in their email to me. Not at all. And they
said, also, that they would hope to contact all affected customers, if
necessary.
--

Sacha

Have emailed them, no word back utn. I'm paid up until april

I doubt you will get any other information than Sacha received. They are
accepting renewals and I am now paid up to 2017! If you read her post you
will see they are hoping to sort out the problem.


I got this reply to my e-mail
"Hello,

[...]
Is this true? If so why didnt you tell me before?

at news.individual.net, we don't collect information on a user's
residential address, tax domicile, social security number and so on. We
need an email address to get in touch and e.g. send a password to, and
we like to have a name so we know how to address or refer to people. And
we'd like to keep it that way.

The new European VAT regulations mean a lot more bureaucracy for
providers of digital services. We hope for a workable solution in the
medium term, and until then, try to keep providing our service as it
stands, as far as possible. If we should be forced to make more tangible
changes in the future, we would notify all affected users individually
via email.

Regards, Vera Heinau (News-Team Individual.NET)"
------
I'd hate to lose them. They provide a great service, remove all spam and if
you mail them, a real person replies. Let's hope it works out OK as I know
a lot of us rely on them to keep reading Usenet.