On Tue, 05 May 2015 12:48:33 +0100, Pam Moore
wrote:

I commented recently on plants in the post from Parkers, some
acceptable some not, which were in the post over the long Easter
weekend, when it was comparatively HOT.
I complained to them about dephinium plugs in particular, which were
vritually dead on arrival.
They told me the plants are sent out "dormant". CAn you have a dormant
plug plant?
I demanded a refund or replacement, The latter I was promised. A box
arrived at the end of last week with plugs even worse than the first
lot, all shaken about, and only 2 of 6 showing any signs of growth.
I have now demanded a refund. It cannot be good for business to send
out such poor quality things!
I shall certainly never order plants from them again. Bulbs I have not
had a problem with.

Replying to my own post.
I have now been promised a refund on the non-existant delphiniums.
Incidentally I ordered plug plants of cosmos from both Parkers and
Dobies. Yes I know cosmos are easy from seed and I have several
packets of seed and some saved (!) but having no greenhouse, my window
ledges get cluttered and the last few years I put cosmos seedlings out
too soon and they got eaten by slugs.
This year the Parkers ones came just after Easter, on their own and
were very acceptable and are doing well. The Dobiies ones arrived
today and are also good quality.