I always take defective items back to the store (Walmart, Home Depot,
whatever) as long as they will take them back. It is always less
frustrating than dealing with the manufacturer. Look how much time you've
wasted on this already, much more than the Home Depot return route!

Mark.

"Mike Cagle" wrote in message
om...
(marg) wrote in message
om...
yes, why didn't you just return it to HD? It seems to me that you
took the long and frustrating route.

The Mosquito Magnet comes in a big box and requires assembly. I don't
want to spend 10-20 standing in the customer service line at Home
Depot and another 20-30 minutes assembling a brand new unit when only
the power cord is bad. Home Depot will not replace just the power
cord.

It would not be the long and frustrating route if American Biophysics
would simply honor their warranty and send me a new power cord.