First of all, power cords are $25 each, so where did you come up with
$39? Even with shipping, you're not even close. American Biophysics
will replace defective power cords at no cost, as long as the consumer
does not damage them, or they were not damaged due to an act of nature
(lightning, animals). Why would you send an email when you can talk
to a live person by simply calling them up yourself? It seems to me
you haven't invested your own time into this. If it was really such a
big deal to you, you would've done something else rather than
complaining about it to a newsgroup. The machine comes with a year
warranty, in which they will replace any defective part, most of the
time, free of charge. If it is less than 45 days, they will send you
a whole new unit, free of charge. So what's the problem? Assembling?
If you have enough free time to whine about it on the computer, then
you have enough free time to assemble a few pieces of plastic, don't
you think?

RedWolf21X






"Marcosis" wrote in message ...
I always take defective items back to the store (Walmart, Home Depot,
whatever) as long as they will take them back. It is always less
frustrating than dealing with the manufacturer. Look how much time you've
wasted on this already, much more than the Home Depot return route!

Mark.

"Mike Cagle" wrote in message
om...
(marg) wrote in message
om...
yes, why didn't you just return it to HD? It seems to me that you
took the long and frustrating route.

The Mosquito Magnet comes in a big box and requires assembly. I don't
want to spend 10-20 standing in the customer service line at Home
Depot and another 20-30 minutes assembling a brand new unit when only
the power cord is bad. Home Depot will not replace just the power
cord.

It would not be the long and frustrating route if American Biophysics
would simply honor their warranty and send me a new power cord.