Wilson, sorry my friend, but I fail to see what was unethical in what she
did. Yes it's crummy that she took two weeks to reply back to you. But let's
face it, special order items are pretty low on the priority list of things a
store owner must worry about.

Admittedly it only takes 10 minutes to fax/email/call the supplier and ask
about the price of a custom liner, and she should have had the price ready
for you in a day or two. Let's pretend she was extremely agressive in her
attempt to find a cheaper supplier for a single order liner, how much profit
would she have made? Compare that to the time and resources she spent
looking for that, rather then just calling her standard supplier and asking
them for the price on it.

Given the standard retail markup is 2 times wholesale, if custom cut liner
is $32 (including shipping), retail would be about $64, given it's a niche
product in a specialty shop, the markups are higher, so $90 is reasonable.

Go to http://maps.yahoo.com and look at where justliners is located.
35507B Clearpond Road, Shawnee, OK 74801
I bet justliners doesn't have, the lease overhead that your local store
does.

When you go on vacation, and visit an amusement park, the t-shirts sold
there are often about $25 each. Old Navy sells t-shirts, 3 for $10. Do you
consider that unethical? The lesson to be learnt here is America is based on
a free market economy, if someone wants to sell liners for $100 they can,
you can buy it, or you can find someone else to sell you the same item for
less.

Sameer

"Wilson" wrote in message
...
I recently bought a 5.5' x 15' liner from justliners.com to build my
waterfall and was pleased to say the least with the price($23.95 +
shipping
$8.00 UPS), it was delivered in approx. 4 days and the quality is more
than
I expected.

A week or two before I visited my local (I wouldn't call them a pond
supply
store), more of a rock/paver/statuary/but we also order pond supplies from

Aquascape kind of place....went in and asked her to get me prices on a
liner,pump and rocks.....2 weeks later! she calls me back after I already
had finished my waterfall and gives me prices on a liner: 4'x8'
45mil-$96.00!! I told her basically that she had rocks in her head and
that
I now understood why nobody even knew of this place even though it had
been
open since last October....and that she would never get a dime from me.
What
I imagine she was doing is charging me for a roll of liner and cutting my
piece from it.

What I've learned so far about buying supplies for ponds is you must look
around, most places prices are way out of wack on most thing...example: I
visited a pond supplier in a nearby town that carried barley(my mom wanted
me to pick her up some for her pond) $45.00 for what amounted to a 1/2
pillow size bag of barley! Unreal.

I've only checked a few places and websites so far but I'd have to say
that
justliners.com is probably the best and cheapest place to go.

My .02 Just felt like venting....sorry, we now return you to your regular
programming.

~Wilson~