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Old 12-10-2003, 08:42 AM
pcb
 
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Default my order with 4seasonsbulbs

Jaques d'Altrades wrote:
The message
from pcb contains these words:


On Sept 24 I placed an order with www.4seasonsbulbs.co.uk I received an
email welcoming me since I had to register and then another email
confirming my order. According to the website I would have my order in
approx 7 days. Well, it is now Oct 11 and I have received nothing,
nada, zilch. I emailed them twice requesting info about my order and no
one has ever responded. When I log into the site and check my order it
states that it is pending. The only good thing I can say is that my cc
hasn't been charged. What do I do now, besides purchasing bulbs from
elsewhere.



They probably haven't got them all in stock yet.

So then why don't they just respond to my emails and tell me that! Am I
supposed to sit around waiting hoping that the bulbs will turn up? That
is incredibly poor customer service and there's no excuse for it.

pcb