On Tue, 11 Nov 2003 12:45:40 GMT, Jaques d'Alltrades
wrote:

The message
from martin contains these words:

BTW I was wrong Zetnet don't offer a spam tagging service, yet. So not
the best ISP in UK after all?

And that is your main criterion for a good ISP?

Please don't jump to conclusions. I did not give any criteria for a
good ISP.

If you wanted to speak
to one of your ISP's directors, could you just phone and expect to speak
to him?

Why should I? I have never had to phone my ISP.
The director is head of French Telecom. I would expect him to have
delegated handling complaints to somebody a bit more junior.

Do any of your deirctors ever appear on IRC?

I doubt if he knows what IRC is. Why should he appear on IRC?

If you voice a
criticism in the host newsgroups (if you have any?)

I haven't, I have no complaints.

would you expect an
answer in the NG from the CEO?

N/A see above.

Could you expect to have the owner phone
you for an opinion on methods of payment?

No and if he did I would tell him to sod off.
Telephones are not a suitable media for private money discussions.
If the CEO does things like this WTF is running the company?


Didn't think so.

You imply that Zetnet users criticise the service and that the CEO
spends time defending it.

I changed ISP's 4 times before I settled with Wanadoo.
I have been with Wanadoo for 3 years.

Wanadoo provides everything I expect of an ISP and I am completely
happy with the service they provide.

If you want to continue this discussion take it to uk.net , which is
the correct group for the topic.

FU set to uk.net
--
Martin