Sacha writes:

Both a query and perhaps a warning - has anyone else found that Amazon.co.uk
is duplicating orders or am I just the lucky one? I have, so far, received
three copies of two books and two copies of a DVD, been told today that some
of these, plus one other book are being sent out to be *again* today and
that a piece of electronic equipment I ordered was still on order, even
after I'd received it. The last I managed to cancel - I think. I have
emailed two or three times asking for return labels and explaining the
problem and received NO helpful response and no labels. I've just emailed
again, giving the same plea for some return to sanity.
Is anyone else finding this problem with Amazon? Usually I find their
service to be excellent.

You're lucky. I had an order that was stuck in "despatching soon" for
days. A colleague also had the same problem but the order finally
switched status to something else and he was able to cancel it. Now
we know what their warehouse is busy doing :-)

--
Sacha
www.hillhousenursery.co.uk
South Devon
(remove the weeds to email me)

Alan

--
Alan Williams, Room IT301, Department of Computer Science,
University of Manchester, Oxford Road, Manchester, M13 9PL, U.K.
Tel: +44 161 275 6270 Fax: +44 161 275 6280