We have care instructions available on our Website and will also put a hard
copy in the box for anyone who requests one. But an awful lot of my
customers don't need or want them, so I don't send them unless requested.
This is not a cost issue, they're really cheap. But I try to protect the
environment -- reduce, re-use, recycle ... Kenni

wrote in message
...
I enjoyed reading the above posts and can see "above and beyond the
call of duty" on the vendor's part and poor judgement in the buyer's
part as in the newspaper incident. I've ordered a little off of ebay in
the past and could tell when an order was carefully packaged. (I liked
seeing the exact plant I was getting) What nobody's mentioned though is
maybe putting care instructions in with the order ......Burr