Thompson & Morgan Complaints
Bookworm wrote:
I recently purchased some plug geraniums (Perlagoniums) from Thompson &
Morgan online. I paid more than I would have done locally thinking I
would get quality.
They arrived yellowed and leggy and in a bad way.
Despite two emails to them enclosing photos I have not had the courtesy
of even an acknowledgement let alone a reply.
Has anybody else had a bad experience with them?
Sort of...
I've ended up with 2 customer numbers (due to using work and home
addresses) and so get 2 each of catalogues & mail shots.
I emailed them asking to delete one and let me know which one to use in
future - never got a reply :-(
I also bought quite a lot of plants from them this year (perennials &
bedding) and all have been healthy apart from the Dahlia collection - 2
out of 3 totally dead above the soil.
Fortunately, the one I bought them for (Moonfire) was perfectly healthy.
Not sure if the other 2 will come again as the roots seemed OK.
Cheers,
Jeff
NE England
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