"Jane" wrote in message
ups.com...
Don't know if this helps, but it is growing a new root on top of the
soil. At first I thought it was another flower spike but it's a root.

I'm in a similar predicament with a fairly new Phal from Lowe's. When I
checked carefully I found the roots going into the spagum (sp?) moss were
black, dry and dead - but not rotten and mushy. They look like they just
dried up and died. The few healthy ones on the surface don't seem to be
drawing water and the plant is obviously dehydrating. It just finished
flowering. The other Phal I bought around the same time is doing fine.