"Mary Fisher" wrote in message
t...

"David Rance" wrote in message
...
On Wed, 12 Sep 2007 John Vanini wrote:

I remember the same thing when I was a child. If I asked why something
was done, it was interpreted as a challenge. "Don't ask questions. Just
DO it!"

Thank goodness times have changed.

In my experience they haven't, much. I'm always regarded as being
challenging when I ask why or for evidence.

Mary



AH! But you can have too much product knowledge :-((

Percy Whiting in his great book "The Five Great Rules of Selling" gives a
wonderful example of this of where a Salesman was losing accounts when he
learnt too much of how a thing worked and bored the pants of his prospective
customers instead of just what it did!! What will it do for me? Is all that
is wanted in selling!! Well,....... almost ;-)

Mike


--
www.rneba.org.uk for the latest pictures of the very first reunion and
Inaugural General Meeting. Nothing less than a fantastic success.
The Royal Naval Electrical Branch Association.
'THE' Association if you served in the Electrical Branch of the Royal Navy
www.rneba.org.uk to find your ex-Greenie mess mates
www.iowtours.com for all ex-Service Reunions. More being added regularly
"Navy Days" Portsmouth 25th - 27th July 2008. RN Shipmates will have a Stand