Srgnt Billko wrote:
"Tom J" wrote in message
m...
True Temper makes several grades of wheelbarrows & if you buy 1
from
a big box store You will most likely get mixed up parts. What you
got was a cheap model with a higher price model's wheel that uses a
larger axle. I would insist on all the correct parts for the one
you paid for. Tom J


That's not the way the "service rep" explained it.

How did he explain it to convince you to take a bunch of mis-matched
parts??

Tom J



Srgnt Billko wrote:
Bought one the other day unassembled. There is a cross brace that
goes between the 2 legs that isn't shaped correctly - and the
wheel
wobbles cause the axle is too small in diameter. I checked the
Home
Depot assembled ones and they are all the same.

I got an argument from customer service so I used the cross brace
as
is but the wheel wobble would drive me nuts. I happened to have a
small piece of roof flashing that I had saved - .017 (seventeen
thousands) thick. I cut a small piece to wrap around the axle -
and
wallah - the wobble is gone. I called customer service to tell
them
of the fix but I could tell by the questions the rep asked that he
had very little idea what I was talking about. I would assume
they
get calls regularly about the wobble problem - you would think
they
would correct it.