In article ,
lid says...
On Wed, 28 May 2008 12:13:40 +0100, Charlie Pridham
wrote:

In article ,
says...
On Tue, 27 May 2008 09:13:36 -0700 (PDT), Judith in France
wrote:

On May 27, 3:10 pm, "Mary Fisher" wrote:
Solved your eglu transport?

Mary

No Mary, I just don't know where to turn next. I am leaving home for
a week tomorrow, maybe I can sort it when I come back. It may be that
I will have to actually drive there from France specifically to get it
as it would not be as expensive!!!

Our experience of using Parcel Force to send a large item from UK to NL will
never be repeated by us or the company that shipped it.

I have just sent a 29 kilo parcel 100 x 60 x 60 to NI for £11.99 its
above 30 kilos it starts to get interesting and they wont quote me as a
non account customer for sending to Europe so no help to Judith.

8 years ago it cost GBP 50 to send a sail weighing around 10kg from Norfolk to
Holland via Parcel Force with guaranteed two day delivery. The sail disappeared
completely. Parcel Force tracking showed that we had received the parcel two
days after it was handed in. After many phone calls from both UK and NL, we
located the package in Utrecht 60 miles away. 2 days later it still hadn't
arrived, it had been lost on the way to us. Several calls to the local post
office parcel place eventually located it again. It then got lost again for
three hours because the van driver got lost on the way to us from about a mile
away, because the packet didn't have the postcode on it!
Once we had the packet we could see from stuff stamped on the packet that it
hadn;t left the place where it was handed in on a Thursday until the next
Monday, that it then went to London and from London to Brussels and from
Brussels to Utrecht and the so called tracking was totally dishonest.

8 years ago I would have agreed with you, I sent a plant to Hamburg which
3 weeks later arrived back at the nursery, looking at the various
stamps and marks it had been to Hamburg then come back, when I
complained that it had taken so long to get it wrong, I was informed that
the 3 day delivery was only an aspiration!, but they are now very good,
equal to or better than the other carriers (but not always as cheap) I
started using them last October and so far every parcel has arrived the
next day. The difference I suspect is booking the parcels on line so you
do the bar coded labels so at least the parcel starts off with the
correct address bar coded on it. previously they would stick their labels
on to the wrong parcel, so although your address label clearly said
Belfast they would happily deliver the parcel to an address in Manchester
because thats what the bar code label said!
--
Charlie Pridham, Gardening in Cornwall
www.roselandhouse.co.uk
Holders of national collections of Clematis viticella cultivars and
Lapageria rosea