On Wed, 24 Dec 2008 16:08:38 +1000, Barbara wrote:

Jeßus wrote:
On Wed, 24 Dec 2008 13:25:58 +1000, Barbara wrote:

Oh, so it's gone up by $1 per hour now, has it? Wow... Even in rural
Tasmania, wages are higher in general, this specific subject has been
brought up twice already since I moved here last April by people who've
also lived and worked in QLD.

Small businesses in S.E are the worst I've come across anywhere in the
country for being notorious tight-arses, who expect the world for a
pittance from their employees. You can't take anything remotely
critical of QLD either, I noticed. The summer weather is horrible in
S.E QLD as well. Makes Darwin or Cairns look like Antartica by
comparison.

Wayne, you're really slipping into Lucus mentality now, the above
statements are just not right, you may have convinced yourself
otherwise, but in doing so you are only doing a Lucas.

I'm not sure there is much point taking the time to counter or answer
the rather obvious and insulting points you made Barb.

If it's all rather obvious why the whining?

Are you dense, or what? Its your comments which state the rather
obvious. Idiotic shit such as: "People who move from urban areas to
rural areas and expect the same service as town dwellers and expect the
deliveries for the same price are extremely annoying"


And so it is.

I deal with people like you all day long.

Yeah, and believe me it's showing. "You people" etc. You've got that
bitter, sour attitude which is so typically behind these problems to
begin with. The ****ing /hide/ of me, wanting to know when or how to
obtain goods I have paid for, eh?! Or even *if* I'll ever get the goods
*at all*, as in one case (which never did arrive).

Yes I know, that's why I've been in business for 18 years, let me
reiterate...no one would stay in business if their attitude was what you
say.

Sometimes I've even had the gall to ask why they've charged the extra
to deliver to my town, even though they subsequently state that they
won't even deliver to my town, and I have to travel the 280KM
round-trip to pick it up at their Launceston depot. The ****ing nerve I
have, hey? Yeah... "people like you" indeed.

Any one who had such a policy would not be in business too long.

Oh... and NO refund on the price difference, of course. They "can't
issue refunds". How is this acceptable in your eyes? Oh... I'm just
"making it all up", right?

In much as the same manner of your wild statements about living
conditions in SE Qld, no doubt.



Insulting....? well go up a few paragraphs, seems you've caught
Peterlucasitis.

Go **** yourself bitch. You insulted me - I'll insult you right back.

Heh....very thin skinned of you, seeing insults that aren't there.

You come in here and try to tell *me* that my own experiences never
happened. And you wonder why I consider it an insult?

No, I merely pointed out that, as always, there's two sides to a story,
you took umbrage, not me.

You don't seem to have any concept of how badly some people get jerked
around by these *******s.

That begs the question...why use them?



ROFL, what a JOKE!
You're in S.E QLD, you have NO direct personal experience here AT ALL!
But all the same - you decide to weigh in on a topic anyway.

So? does that mean no one can answer a post here unless they live in the
exact same area as the OP?



If these parasites had to *collect* payment, I have no doubt at all
they'd show a lot more motivation in getting those goods from point A
to point B in rural areas.


Simple... don't pay them till they deliver or better still use another
company.


Yeah, I suppose they're forging the invoices, right?

I'll tell you what happens. Salesman/office staff tell customer "yes sir
we can deliver that, it's in stock" do up invoice and it can
occasionally be misplaced, somewhere between the office and despatch. Or
there's no stock and no more is due in for a few days/weeks. No salesman
is going to admit that he made a promise that can't be kept. Meanwhile
customer doesn't get goods, so rings company, speaks to office, they
check and see the goods have been invoiced and so say the courier must
have the goods.
Hint: if goods don't arrive and you ring the supplier, always ask for
dispatch, never go through the front office.

Exactly, because you're just another one of them, and don't give a
flying shit about the recipient's lack of psychic powers that are
obviously required when dealing with these turds.

No, I'm one of them that gets called names and abused several times a
day by people with the same attitude as you, when most of cases, the
supplier is at fault or the customer has expectations beyond the realms
of possibility.


If these companies would only tell you truthfully in advance (if asked)
that they cannot deliver to a town - or what procedure is required to
collect said item - I would have no complaint. None at all.

But they won't, at least not the ones I have dealt with thus far.

The fact that you use a plural suggests you are having problems with
multiple couriers, which in turn leads me to think that perhaps the
supplier or your good self may be a little at fault.


The 'extra' information is *only* revealed well after they have your
goods, by which time it's far too late to do anything about it of
course. There hasnt been a single exception to this rule so far when I
have enquired beforehand.

The only problem-free exception relating to couriers has been Aus Air
Freight/Express (whichever it is) - which uses the Aus Post network
(here at least). No surprises whatsoever - the goods arrived exactly as
they said they would. Several long distance calls not required. No need
to phone back because they ignore your messages. It just arrives at the
post office, and you pick it up. It's fantastic.

Well there's your answer, why use some useless courier company?


I hope enough of your customers continue to give you the shits, as they
clearly do.

Yes, ones with your attitude do, but rest assured that I never let them
know to their face, I just do my best to help them and you know what,
It's rarely our fault and if it is I own up immediately, after all I see
both sides of the story.

No best wishes for xmas/new year, and this is my
last reply to you.


Merry Christmas to you, may 2009 be filled with deliveries done on time
and to your satisfaction.

Barbara, I apologise for exploding in this thread.
I know you're a good person - but I also know you well enough to know you
knew what you wrote would elicit a hostile response.

Also well done in constructing a reply that I couldn't resist replying to
(as I did say I wouldn't respond any further)...

The questions you have asked here have been covered already.

For clarification however:

No - I do NOT want to use these couriers (with one exception) I've dealt
with since moving here in July. The problem is some (most?) businesses
don't offer much in the way of shipping options. You ought to know that
yourself.

Remember, I've only been here since July, and it takes time to find
businesses that cater to your needs (i.e stock the goods you want), at a
fair price, AND are flexible with shipping options.

I've found a couple of businesses so far willing to help, and they are
guaranteed to get my repeat business.

The same applies to the couriers themselves - thus far I know Aus Air
Express (if that is the correct name) is fine to use - they use the Aus
Post network, so it actually gets here without issue.

Suncoast is another who should be OK, albeit once you know their special
requirements in hindsight.

My next experience will be with TNT, who so far are also easily the most
expensive courier.

I'm awaiting coffee and coffee grinder, under 6KG total for $65 shipping.
Alas, if I wanted these particular items, I had no alternative source.

They won't send anything over 3KG through Aus Post... which is a shame,
because it'd be *here* (not Launceston!) within 3 days, and at a quarter
of the price!

A phone call to TNT has 'assured' me that not only will it be delivered
to my town, it'll be delivered to my door. The sender did the same as
well. I also made sure they have my phone number.

I am highly sceptical I'll ever see a TNT van, or even get a phone call
advising me of delivery problems, as I've had this exact same
conversation with other couriers before to no avail... but I have to give
them the benefit of the doubt. Not that I have much option anyway.

I usually wait a minimum of ten days before hunting down my 'missing'
items. Why? Because I know what I'm going to be in for (it now stresses
me considerably having to listen to their generic lies and jump through
their hoops), because I want to give them ample time to deliver, without
appearing to be pushy/impatient. And, I am reasonably patient anyway
(IMO).

Until I moved out here, I can't say I've had many problems with couriers
before. I take issue with you categorising me as a difficult customer.
I'm sorry, but you really don't know what you're talking about on that
score.

I just cannot see how I am doing anything wrong Barbara.
What am I doing wrong? No speculation now, give me something tangible, if
you can.

All I really want to know is how to get my hands on the items I have paid
for - and even then only after 10 or more days have passed of no
communication.

So far I havent been rude or unplesant to any of them in any way
whatsoever, not on the phone, nor in person. So far.

With respect, you are NOT part of the companies I've had to deal with
here. Your uninformed ASSUMPTIONS don't help either.

And forgive me for objecting to paying extra for delivery here - which is
more than the equivalent cost to their depot - even though they already
*know* (but won't say beforehand) they don't deliver here! Did I mention
the parcel that was 'delivered' but I never did receive - also
interesting, because it transpires that they too don't deliver here.

But I guess the above is something I just made up to help my argument,
right? If you really believe that, then you really don't know me at all.

It has nothing to do with not being sympathetic or ignorant of their
logistical problems in rural areas. At the moment it is a one way street
- and all in favour of the couriers... HERE. I'd love to be able to prove
this to you, but how?


Give your dogs and cats a pat from Jeßus, thanks.

Bah Humbug.