Sacha writes
On 2009-05-16 15:55:03 +0100, K said:

I would suggest that urg is in a much better place now (if I can borrow
a Paris Hilton-ism) and that unkind or brusque treatment of newbies is
far less likely to happen now. ;-)

I wasn't talking about brusque treatment of newbies - I was talking
about being criticised for a polite and friendly direction to a FAQ.

--
Kay