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"Sacha" wrote in message
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On 2009-06-01 21:29:33 +0100, rabc said:


Ordered some plants from a dealer online..Never again 1 box looked like
it had been kicked all the way from the supplier, another delivery
containing 6 x plug plants was forced through the letterbox,...In total
24 plants were ruined
contacted the supplier who said they would be replaced, 6 were replaced
the other 18 they couldnt so my debit card is to be credited, took
delivery of another 198 bedding plug plants, some looked ok some looked
slightly stressed will be very lucky if 50% survive to plant
out....................

I hope you have asked the supplier to ensure that you get a claim form
from the courier, too, if there's any question of you being out of pocket.
We've only recently started doing mail order though my husband was very
reluctant at first for all the reasons you mention (

I feel sure you were quite adamant that you would NOT do mail order!

Correct me if I am wrong, but I don't think I am

Kind regards

Mike