On Thu, 23 Jul 2009 18:22:14 +0200, Martin wrote:

My son and my daughter both bought bottom of the range Flymo hover mowers,
mainly because they had tiny lawns. Just outside the guarantee period, both
managed to throw stones through the plastic sides of the hover bit. Both motors
burnt out in the second year. My son complained to Flymo. Flymo appeared to
believe that a hover mower with a life of a bit over 12 months was normal. 12
calendar months is only a few months of actual use.

M'Lord, I would refer you to the little-known EU law which provides
that you do have a 2-year cover for faulty goods, and not just
electrical items.

The specific EU directive is 1999/44/EC and the important clause is
this, "A two-year guarantee applies for the sale of all consumer goods
everywhere in the EU. In some countries, this may be more, and some
manufacturers also choose to offer a longer warranty period"

You are not required to prove that the fault was not down to your
actions and you must report the fault within 2 months of it happening.

Good luck


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