Dear Al,

I work in the marketing department at Hozelock and am sorry that you
have had so many problems with the Ultra 12 gun. We have not been
informed of this problem so would like to arrange for these products
to be collected and replaced free of charge.

Could you please let me know your address and telephone details and I
will ask one of our customer services representatives to contact you
to arrange a convenient time to collect the Ultra 12 guns.

Kind regards
Amanda


On 20 Aug, 23:39, "mark" wrote:
"Al" wrote in message

. 4...

Dear Hozelock peeps that read this NG ...

Please do something about the weak trigger pivot points on this product.
They break. Frequently. You need some more material around the back of the
pivor points (there's loads of room).

Will be off out to buy yet another one tomorrow as the current one broke
again at the trigger pivots. Gonna cost me 20 notes as I don't have time
to
wait for one from fleabay for half the price.

It's a crappy design. Good for you, bad for me.

They'd lose out on people like you who come back for seconds.

mark