GardenBanter.co.uk - View Single Post

Baz[_3_] · 31-10-2010, 03:57 PM posted to uk.rec.gardening

Dave Hill wrote in news:8a07c2b8-59d1-4010-
:

Going out to Tesco this morning I found a screwed op bit of paper
outside our gates, it was a note from a delivery firm called HERMES,
it had been chewed by slugs or snails and had had a few doses of rain
on it.
I managed to decipher something like "vulcr ucim" which I worked out
to mean "Under Van".
Well our gate was open and there was nothing under the van, so I
assume that someone had had helped themselves, as anything under the
van would be in full view of the road.
I managed to find Hermes on google and found a phone number for them.
"Yes you did have a delivery",
"You'll have to take it up with the firm you bought from",
"We have a contract with them",
"No we can't contact the driver, we have a contract with the firm you
bought from"
"You'll have to talk to them".
Ans so on
This is not the first time I have had things delivered by them and
everytime the same thing, just dumped and a card left in or by the
gates.
One time the actualy left a parcel at the side of the gate.
They are cheep and their service is atrocious, as long as you have a
car or van and a garage or somewhere to store deliveries you can work
for them.
I now won't deal with 2 firms that use them, and now there is a 3rd to
go on the blocked list.
David Hill
Abacus Nurseries

Sadly this is all too familiar.

Baz