On Wed, 11 May 2011 'Mike' wrote:

Has anyone any experience, good or bad, about buying from Amazon?

All good. Any problems are sorted out immediately. What do you want to
know?

"Any problems are sorted out immediately" Can you elaborate on what
problems
you have had and how they were sorted please?

A few months ago I bought a new motherboard. The LAN port didn't work. I
filled in a returns document and requested a new motherboard. It arrived
the next day even before I'd despatched the faulty one back to them. I
also received a postage-paid label so I didn't even have to pay for
returning the faulty goods to them.

Thank you David. I posted a reply before I read this one.

Many thanks.

Confirms my thoughts, if I wish to do 'mail order business', I will go
through Amazon :-))

Well, Amazon themselves are pretty reliable but be careful if
third-party vendors are selling through Amazon (the so-called Amazon
Market Place). They are not quite so reliable. I haven't had bad
experiences from them but others have. I think Amazon gets rid of them
when that happens, but unfortunately it does happen sometimes. Most
third-party vendors are reliable but the odd 1 or 2 per cent are not.

Make sure that the advert says "Dispatched from and sold by
Amazon.co.uk". If it doesn't then it's being sold by a third-party
vendor, so beware!

One thing I've found is that if Amazon is selling the goods they usually
arrive well before the promised date. Third-party vendors almost always
get the goods to you by the promised date but rarely before, and
sometimes after.

That's my experience anyway, and I use them quite a lot.

David

--
David Rance writing from Caversham, Reading, UK
http://rance.org.uk