On Mon, 11 Jun 2012 10:03:48 +0100, Janet Tweedy
wrote:

Way way back in late winter i responded to an advert from T & M for a
hardy orchid collection as a present for someone whose birthday was in
April. Delivery was said to be early March, then an email to say April
then an email to say May since then ... zilch from the company and no
response to my emails .

Bit miffed as you have to pay up front.

Still waiting, so not sure what they are doing to the plants and
presumably every other customer is still waiting as well?

T&M's customer service is rubbish (I'm being kind!), often arrogant. I
no longer buy from them, however tempting the offer.

I find most of the bulk-plug sellers (e.g. Dobies, Jersey Plants)
charge at point of ordering. I presume that having the money in their
bank and earning a little bit of interest (!) on it is factored into
their pricing structure. And I generally find that they send plants
when they say they will.

In this case, if I were you I'd be asking for my money back.

Cheers, Jake
=======================================
Urgling from Swansea Bay. Dave's at that end; I'm at this end.
Bill G's in the middle. Come to think of it, where is Bill G these days?