View Single Post
  #6   Report Post  
Old 19-08-2012, 09:56 PM
kay kay is offline
Registered User
 
First recorded activity by GardenBanter: Apr 2010
Posts: 1,792
Default

Quote:
Originally Posted by Dave Liquorice[_2_] View Post
On Sun, 19 Aug 2012 14:05:39 +0100, Moonraker wrote:

What makes it worse they seem impossible to contact. I have tried
emailing on different addresses, getting no reply, their contact
page on the web site does not work.


Looking at the site I get the impression it is home business, so they
might be on holiday. Bad form not to have something automagic when and
order is placed to inform customers though. You don't want it public as
it advertises an empty house....

The domain is registered to the same name as is mentioned on the site but
the address isn't listed:

Registrant's address:
The registrant is a non-trading individual who has opted to have
their address omitted from the WHOIS service.


Which blatently isn't true... The contact page is just a none completed
template but there is an address at the bottom of each page. That looks
residential on google maps satelite view.
If you want to google, address is given as
Gardenbirdfeeder, 6 Chelwood Mews, Bolton, Lancashire. BL64BF

That's the same address as an organisation called catbib.uk

Neither have any obvious customer dissatisfaction - usually once a company has been around, if it's providing really bad service, you can find reams of complaints on the internet (bit of a mixed metaphor, sorry, using a measure of quantity of paper!)
__________________
getstats - A society in which our lives and choices are enriched by an understanding of statistics. Go to www.getstats.org.uk for more information