On 09/07/2013 12:08, Charlie Pridham wrote:

I am following up the firewall checking but I can't get that to work
either which looks as if it may be the culprit, just waiting on BT to
get back to me


Maybe check on another https site - preferably finance related. Also,
check you can get to an antivirus vendor site such as kaspersky or
Sophos. If any of the above don't work, it might imply some form of
malware.

cheers
Andyw