"sacha" wrote in message
...
As a matter of curiosity, if the damaged plants grow sturdily, along
with their replacements, will you feel morally obliged to send Parkers
a proportion of the cost of the new, freely and quickly replaced plants
you have?

Interesting poiint. It's not ultimately my decision, since I ordered on
behalf of a gardening committee but initially paid out of my own pocket
since the decision as to who to buy from was left up to me. If the
damaged/poor quality roses grow ok it might encourage me to do further
business with Parkers. But I feel overall the initial frustration and
disappointment with the first batch of roses and chasing them up for an
invoice kind of balances out the cost of reimbursing Parkers for the 'free'
roses

Incidentally a neighbour down the road from me also orderd roses from
Parkers (on my recommendation) and he has also had to ask for a couple of
replacements as the quality wasn't satifactory for the same reason as
myself.