Thread: Customer survey
View Single Post
  #4   Report Post  
Old 06-01-2014, 10:51 PM posted to uk.rec.gardening
Bob Hobden Bob Hobden is offline
external usenet poster
 
First recorded activity by GardenBanter: Aug 2006
Posts: 5,056
Default Customer survey

"sacha" wrote

Not really - but something I've briefly touched on with another Nursery on
Twitter and it seems to me that the experiences of urglers is valuable both
to each other and to the nurseryman in this. Few nurseries selling online
tell you what size pot your plant is going to arrive in but we wonder if
the average buyer knows the difference between a 2 litre pot and a 10cm
pot? I'm asking this because, frankly, we have been shocked to see certain
plants sold for £20 which, we're fairly sure, will arrive in a 10cm pot,
which means a small plant with a small root system. We searched the ad and
the website of the nursery involved and see no reference to pot sizes at
all. In the past we ourselves have bought a supposedly 2 year old grape
vine from a reputable nursery but which had to be 'nursed' in a tunnel for
2 years before planting out into a greenhouse. The same happened to a very
expensive but desirable Magnolia from another (different) well known
nursery. We didn't dare put it in the garden for two years!

How many people ask what size pot the plant will have grown into and how
many even consider the matter, I wonder. Do most just expect a small plant
and pay up happily? I know that, before I met Ray, as an 'ordinary'
customer, pot sizes in litres meant nothing to me. I've decided to measure
the tops of ours and put those online because I think it will make more
sense to the average buyer.

I don't tend to buy plants over the Internet preferring to visit a
specialist, a plant sale, or good GC and select the plants myself. However
the plants I've received by post have, except for T & M, been decent and on
time but then they have tended to be bare root plants (Tall Bearded Iris) or
bulbs etc (Glads).
--
Regards. Bob Hobden.
Posted to this Newsgroup from the W of London, UK