I recently purchased a home with a JANCO lean-to greenhouse attached to
it. The internal hardware to raise and lower the roof panels is
corroded and seized and needs to be replaced. I paid Janco $675 for
the parts in September and to date they have not been able to deliver
and install the parts. Every time I call, they say that the tech is
busy in the field and they will leave a message for him to call me back
.... we have been repeating this drill for two months.

Has anyone dealt with these folks successfully? They appear to be a
well-known, reputable business, but my patience is wearing thin.

Tommy

wrote:
I recently purchased a home with a JANCO lean-to greenhouse
attached to it. The internal hardware to raise and lower the
roof
panels is corroded and seized and needs to be replaced. I paid
Janco $675 for the parts in September and to date they have not
been able to deliver and install the parts. Every time I call,
they
say that the tech is busy in the field and they will leave a
message for him to call me back ... we have been repeating this
drill for two months.

Has anyone dealt with these folks successfully? They appear to
be a
well-known, reputable business, but my patience is wearing
thin.

Tommy

Sounds like it is time to dispute the charge to your credit card
issurer.

--

Travis in Shoreline (just North of Seattle) Washington
USDA Zone 8
Sunset Zone 5