I bought a parkside leaf blower model plb 3000/5 in lidl a year or two
ago ,Isucked up a piece of hard plastic and broke part of wheel inside
at top of machine but trying to get a part is like finding a needle in
a hay stack does anyone know of a dealer who can get me a part as this
is a very good machine .I live in northern ireland so a dealer in uk
would be ideal ive tried lidl but no luck tried dealer in instruction
booklet he said ask lidl any help would be appreciated

"fishycharl" wrote in message
oups.com...
I bought a parkside leaf blower model plb 3000/5 in lidl a year or two
ago ,Isucked up a piece of hard plastic and broke part of wheel inside
at top of machine but trying to get a part is like finding a needle in
a hay stack does anyone know of a dealer who can get me a part as this
is a very good machine .I live in northern ireland so a dealer in uk
would be ideal ive tried lidl but no luck tried dealer in instruction
booklet he said ask lidl any help would be appreciated


Your leaf blower should have come with an instruction booklet that
contains a manufacturers warranty and a phone number or place to
write to get warranty work done. If you have lost that you are SOL.
You can try contacting lidl he

http://www.lidl.co.uk/uk/home.nsf/pa....hotline.index

We have the same problem in the US with companies like Home Depot
and Lowes and Walmart. These retailers are so large that they will
go to manufacturers like Honda, Toro, etc. and tell them that they want
to buy 10,000 leaf blowers at $20 a blower, for resale at $60 a blower.
The $60 is very much lower than Honda's dealers would sell a leaf blower
for, of course. And the $20 is much lower than Honda sells leaf blowers to
their dealers for.

So the only way that the big manufacturers like Honda, Toro, etc. can
make money at this game is to offer exactly ZERO after-sales support on
the product once it is out of warranty, this includes repair parts. They
also
want to protect their dealer network from having it's sales gutted by people
who would normally buy a Honda leaf blower from the dealer, from seeing the
same leaf blower in Lowes for 1/2 the price, so the terms of their deal with
Walmart,
Home Depot, or Lowes explicitly prohibits all mention of the real
manufacturer,
and the make up a manufacturers' name - in your case, "parkside" so that you
won't know who the actual manufacturer really is and won't bother their
dealer network with repair part requests.

Warranty requests for these products are always handled by 1 designated
warranty office that shuts down as soon as the warranty expires. You will
be required to ship them your entire leaf blower - at your expence - where
the office will probably throw it in the trash and just ship you a brand new
one - that is, if they don't deny the warranty claim outright based on a
long list
of exclusions in the warranty.

The products are always sold for a very short time - no more than 6 months -
and the model numbers and packaging are constantly changed to prevent
customers from doing the old retail swap scam* when their device breaks.

The manufacturers also quite frequently substitute inferior parts in the
devices that vastly lower their lifespan. For example in a commercial-grade
leaf blower the impeller is probably steel and would not have broken due
to sucking up a piece of hard plastic.

The entire setup is designed to have customers buy the cheap product,
have the product last for a couple years then break, whereupon the customer
discovers that they cannot buy replacement parts for the product - tosses
it in the garbage, and then buys a new product.

So rather than buying a really nice high quality leaf blower for $200 that
you
can actually repair, and probably will last 15 years or more, you end up
buying a total of 5 leaf blowers at $60 a blower, over that same 15 year
period. I'm sure you can do the math and see which is the more expensive
way to do it.

So in summary, your options are really as follows:

1) Keep buying new leaf blowers from lidl every 3 years

2) Buy a commercial leaf blower from a garden dealer that will cost
considerably more than the one from lidl, but it will last longer,
work better, be easier to hold, create less noise, use
less power, and be repairable with a network of dealers who
can sell and service it.

Your choice.

Ted

* retail swap scam - the practice whereby a customer breaks a cheap
product that is no longer under warranty, goes to the retailer and
buys the identical new product, takes it home, swaps in the broken
product, then takes the broken product back to the retailer claiming
it broke as soon as they tried using it.

Charlie wrote in message
...
On Sun, 30 Sep 2007 15:02:48 -0700, "Ted Mittelstaedt"
wrote:

So in summary, your options are really as follows:

1) Keep buying new leaf blowers from lidl every 3 years

2) Buy a commercial leaf blower from a garden dealer that will cost
considerably more than the one from lidl, but it will last longer,
work better, be easier to hold, create less noise, use
less power, and be repairable with a network of dealers who
can sell and service it.

Choice number three: Rake and broom

Leaf rake - 15 dollars.
Exercise - priceless
Quiet - priceless
Environmental impact - none


What about the energy used to make and transport the rake? ;-)

Besides - you can't use a rake to annoy your neighbors. Maybe
his neighbor has a dog that craps on his lawn every morning.

Ted

In article ,
"Ted Mittelstaedt" wrote:

Charlie wrote in message
...
On Sun, 30 Sep 2007 15:02:48 -0700, "Ted Mittelstaedt"
wrote:

So in summary, your options are really as follows:

1) Keep buying new leaf blowers from lidl every 3 years

2) Buy a commercial leaf blower from a garden dealer that will cost
considerably more than the one from lidl, but it will last longer,
work better, be easier to hold, create less noise, use
less power, and be repairable with a network of dealers who
can sell and service it.

Choice number three: Rake and broom

Leaf rake - 15 dollars.
Exercise - priceless
Quiet - priceless
Environmental impact - none


What about the energy used to make and transport the rake? ;-)


Excuse the paraphrasing(Billy):
Besides - you can't use a rake to annoy your neighbors. Maybe
the neighbor has a dog that craps on his lawn every morning.

Ted

You can barrow my petard if you like Joe. I'm not using it at present;-)
--
FB - FFF

Billy

Get up, stand up, stand up for yor rights.
Get up, stand up, Don't give up the fight.
- Bob Marley