Warranty problems with Trion Humidifier
 

For the past week I've been stuck in a finger pointing situation with Trion
and JA Nearing (JANCO) Greenhouses.

Last September I purchased a greenhouse and the necessary appliances from
JANCO in Laurel Maryland. One of the items I purchased was a Trion 500
Hermidifier (a very popular brand). The unit is beginning to fail and I'm
nursing it along to keep it working.

The unit has a 2 year warranty that Trion says should be honored by the
distributor/dealer. JANCO says they don't warrant anything they don't
manufacture. The customer (me) is stuck in the middle. Neither side seems
to be moving.

Hopefully, this will get resolved soon but I though I should warn any of you
who may be considering puchasing products from JANCO or Trion products that
warranty resolution is fight.

Good Growing,
Gene

Warranty problems with Trion Humidifier
 

On Fri, 14 Mar 2003 22:37:57 GMT, "Gene Schurg"
wrote:

For the past week I've been stuck in a finger pointing situation with Trion
and JA Nearing (JANCO) Greenhouses.

Last September I purchased a greenhouse and the necessary appliances from
JANCO in Laurel Maryland. One of the items I purchased was a Trion 500
Hermidifier (a very popular brand). The unit is beginning to fail and I'm
nursing it along to keep it working.

The unit has a 2 year warranty that Trion says should be honored by the
distributor/dealer. JANCO says they don't warrant anything they don't
manufacture. The customer (me) is stuck in the middle. Neither side seems
to be moving.

Hopefully, this will get resolved soon but I though I should warn any of you
who may be considering puchasing products from JANCO or Trion products that
warranty resolution is fight.

Good Growing,
Gene

See if you can expose it on your local television station. It is
the quickest solutions to finger pointing here. The TV station
says we will do a little Better Business Story and feature you
two..... Usually they hop-to and decide to fight it out with out
you in the middle and so much bad publicity.

Good Luck

SuE
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