Mag-Drive #36 pump broken :(
 

Today I took my Mag-Drive #36 out of the pump well and tried to clean
the impeller housing. The whole impeller and "pump hole" (the part of
the pump where the impeller spins) is torn up. I guess this is from mud
that got through my strainer basket. Will this be covered under
warranty? Also, the front of the impeller housing broke off when I was
trying to get it to start.

Thanks
Mike

Mag-Drive #36 pump broken :(
 

http://www.pondliner.com/PM36.htm

It says excludes impeller, but the part that is really broken is the
inside where the impeller spins, that you can't replace...

Michael Shaffer wrote:
Today I took my Mag-Drive #36 out of the pump well and tried to clean
the impeller housing. The whole impeller and "pump hole" (the part of
the pump where the impeller spins) is torn up. I guess this is from mud
that got through my strainer basket. Will this be covered under
warranty? Also, the front of the impeller housing broke off when I was
trying to get it to start.

Thanks
Mike

Mag-Drive #36 pump broken :(
 

Just called pondliner.com and they're sending out a new pump TOMMORROW!
Wow, and they're sending a return shipping label so it will be
completely free. :)))))

Michael Shaffer wrote:
Today I took my Mag-Drive #36 out of the pump well and tried to clean
the impeller housing. The whole impeller and "pump hole" (the part of
the pump where the impeller spins) is torn up. I guess this is from mud
that got through my strainer basket. Will this be covered under
warranty? Also, the front of the impeller housing broke off when I was
trying to get it to start.

Thanks
Mike

Mag-Drive #36 pump broken :(
 

Michael Shaffer wrote:
Just called pondliner.com and they're sending out a new pump TOMMORROW!
Wow, and they're sending a return shipping label so it will be
completely free. :)))))

Michael Shaffer wrote:

Today I took my Mag-Drive #36 out of the pump well and tried to clean
the impeller housing. The whole impeller and "pump hole" (the part of
the pump where the impeller spins) is torn up. I guess this is from
mud that got through my strainer basket. Will this be covered under
warranty? Also, the front of the impeller housing broke off when I was
trying to get it to start.

Thanks
Mike



That's great news! I love the pumps and it's good to know
the company stands behind them.

--
Bonnie
NJ
http://home.earthlink.net/~maebe43/