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Gardening Express
Has anyone dealt with this company?
If so, have you any comments? Mary |
Gardening Express
"Mary Fisher" wrote in message t... Has anyone dealt with this company? If so, have you any comments? Mary Yes dealt with them several times and everything happened as it should and the quality was fine. There was a poster here sometime ago who was moaning about them and said he had not had a delivery and they had not replied to his emails. However, when challenged to give more info he went away. I have a suspicion it was an attempt to put the black on them. |
Gardening Express
"Rupert (W.Yorkshire)" wrote in message ... "Mary Fisher" wrote in message t... Has anyone dealt with this company? If so, have you any comments? Mary Yes dealt with them several times and everything happened as it should and the quality was fine. There was a poster here sometime ago who was moaning about them and said he had not had a delivery and they had not replied to his emails. However, when challenged to give more info he went away. I have a suspicion it was an attempt to put the black on them. Well the same has happened to me. What details would you like? I've been waiting for more than a month now for my order and have mailed them three times (can't get through by phone because there are so many people ringing that they've had to close the line!) with no satisfactory answer. The trouble is that the items I ordered will be past their time for establishing by the time I get them - IF I get them. I'm not trying to blacken a company but I'm more than disappointed. Other companies can send things in time, why can't they? Mary |
Gardening Express
"Rupert (W.Yorkshire)" wrote in message ... "Mary Fisher" wrote in message t... Has anyone dealt with this company? If so, have you any comments? Mary Yes dealt with them several times and everything happened as it should and the quality was fine. There was a poster here sometime ago who was moaning about them and said he had not had a delivery and they had not replied to his emails. However, when challenged to give more info he went away. I have a suspicion it was an attempt to put the black on them. I gave you more info and you haven't commented. |
Gardening Express
"Mary Fisher" wrote in message t... "Rupert (W.Yorkshire)" wrote in message ... "Mary Fisher" wrote in message t... Has anyone dealt with this company? If so, have you any comments? Mary Yes dealt with them several times and everything happened as it should and the quality was fine. There was a poster here sometime ago who was moaning about them and said he had not had a delivery and they had not replied to his emails. However, when challenged to give more info he went away. I have a suspicion it was an attempt to put the black on them. I gave you more info and you haven't commented. The chap was suggesting we looked at various sites which he claimed were saying they were useless but non of these sites had any mention of them. Somewhere within their site there is/was a bit about plants being sent out only when they were at their best for despatch. What plants did you order? |
Gardening Express
"Rupert (W.Yorkshire)" wrote in message ... "Mary Fisher" wrote in message t... "Rupert (W.Yorkshire)" wrote in message ... "Mary Fisher" wrote in message t... Has anyone dealt with this company? If so, have you any comments? Mary Yes dealt with them several times and everything happened as it should and the quality was fine. There was a poster here sometime ago who was moaning about them and said he had not had a delivery and they had not replied to his emails. However, when challenged to give more info he went away. I have a suspicion it was an attempt to put the black on them. I gave you more info and you haven't commented. The chap was suggesting we looked at various sites which he claimed were saying they were useless but non of these sites had any mention of them. Somewhere within their site there is/was a bit about plants being sent out only when they were at their best for despatch. What plants did you order? Seed potatoes, strawberry plants and a pear tree for patio growing. All are seasonal, the potatoes should already be in the ground. The pear will have finished flowering. The strawberries should be in their growing bag. I've managed, by a devious route, to get through to the founder and he's promised despatch. They debited my credit card on receipt of the order, which is naughty and made me even angrier. Wouldn't you have been? Mary |
Gardening Express
On 29/4/07 11:47, in article ,
"Mary Fisher" wrote: "Rupert (W.Yorkshire)" wrote in message ... "Mary Fisher" wrote in message t... "Rupert (W.Yorkshire)" wrote in message ... "Mary Fisher" wrote in message t... Has anyone dealt with this company? If so, have you any comments? Mary Yes dealt with them several times and everything happened as it should and the quality was fine. There was a poster here sometime ago who was moaning about them and said he had not had a delivery and they had not replied to his emails. However, when challenged to give more info he went away. I have a suspicion it was an attempt to put the black on them. I gave you more info and you haven't commented. The chap was suggesting we looked at various sites which he claimed were saying they were useless but non of these sites had any mention of them. Somewhere within their site there is/was a bit about plants being sent out only when they were at their best for despatch. What plants did you order? Seed potatoes, strawberry plants and a pear tree for patio growing. All are seasonal, the potatoes should already be in the ground. The pear will have finished flowering. The strawberries should be in their growing bag. I've managed, by a devious route, to get through to the founder and he's promised despatch. They debited my credit card on receipt of the order, which is naughty and made me even angrier. Wouldn't you have been? Mary Very. I had a not dissimilar experience with a nursery from which I telephone-ordered three plants for my brother's birthday, requesting that they be despatched immediately, rather than having the 3 weeks wait which is, apparently, normal. I gave my card number which was duly taken down, my own address details etc. Weeks later, they still hadn't arrived, so I emailed to ask what had happened and was asked for his address details all over again. So I gave them and asked that the plants PLEASE be sent now and debited to my card. Finally, the plants arrived. Yesterday, I got a bill asking me to pay for them! After carefully checking my bank statement, I see that despite all my best efforts not only did the plants not arrive on time as promised, not only had they lost the address details, they hadn't debited them to my card as arranged, either. In that last respect alone, I am at least better off than you! -- Sacha http://www.hillhousenursery.co.uk (remove weeds from address) Garden Banter does not have permission to use my posts. Join uk.rec.gardening instead. |
Gardening Express
"Sacha" wrote in message . uk... On 29/4/07 11:47, in article , "Mary Fisher" wrote: "Rupert (W.Yorkshire)" wrote in message ... "Mary Fisher" wrote in message t... "Rupert (W.Yorkshire)" wrote in message ... "Mary Fisher" wrote in message t... Has anyone dealt with this company? If so, have you any comments? Mary Yes dealt with them several times and everything happened as it should and the quality was fine. There was a poster here sometime ago who was moaning about them and said he had not had a delivery and they had not replied to his emails. However, when challenged to give more info he went away. I have a suspicion it was an attempt to put the black on them. I gave you more info and you haven't commented. The chap was suggesting we looked at various sites which he claimed were saying they were useless but non of these sites had any mention of them. Somewhere within their site there is/was a bit about plants being sent out only when they were at their best for despatch. What plants did you order? Seed potatoes, strawberry plants and a pear tree for patio growing. All are seasonal, the potatoes should already be in the ground. The pear will have finished flowering. The strawberries should be in their growing bag. I've managed, by a devious route, to get through to the founder and he's promised despatch. They debited my credit card on receipt of the order, which is naughty and made me even angrier. Wouldn't you have been? Mary Very. I had a not dissimilar experience with a nursery from which I telephone-ordered three plants for my brother's birthday, requesting that they be despatched immediately, rather than having the 3 weeks wait which is, apparently, normal. I gave my card number which was duly taken down, my own address details etc. Weeks later, they still hadn't arrived, so I emailed to ask what had happened and was asked for his address details all over again. So I gave them and asked that the plants PLEASE be sent now and debited to my card. Finally, the plants arrived. Yesterday, I got a bill asking me to pay for them! After carefully checking my bank statement, I see that despite all my best efforts not only did the plants not arrive on time as promised, not only had they lost the address details, they hadn't debited them to my card as arranged, either. In that last respect alone, I am at least better off than you! -- Sacha (remove weeds from address) Garden Banter does not have permission to use my posts. Join uk.rec.gardening instead. That is http://www.gardenbanter.co.uk which Hubbard is advertising. Well worth a look and full of lots of interesting information from lots of sights. Go and take a peek over the fence. Mike -- .................................................. .............. The Royal Naval Electrical Branch Association. 'THE' Association if you served in the Electrical Branch of the Royal Navy www.rneba.org.uk |
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