I tried over the holiday to place a significant order via the web. I
gave up in the end as it appeared that I could not place all items as
part of the same order.

I have just telephoned to place order - various seeds, plug plants,
and potatoes and equipment. Gave the first item - Onion sets - OK;
gave the second Bizzie Lizzies and the lady at the other end could not
find the code I gave her - when I said what it was she informed me it
was a different company and I would have to place a separate order.

(This also must explain why I get any number of communications and
catalogues from the "same" company)

Talk about shambles.

Anyway - it doesn't matter - I'll shop elsewhere - and recommend that
the rest of the allotment society do the same.