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OT Buying from Amazon
Has anyone any experience, good or bad, about buying from Amazon?
Mike -- .................................... It's nice to be important, but it's more important to be nice. .................................... |
OT Buying from Amazon
'Mike' wrote:
Has anyone any experience, good or bad, about buying from Amazon? I've bought loads of things from Amazon over the years and never had a bad experience yet. -- Chris |
OT Buying from Amazon
On Wed, 11 May 2011 11:36:49 +0100, "'Mike'"
wrote: Has anyone any experience, good or bad, about buying from Amazon? Mike I have been buying from Amazon and associated sellers for years and never had any problems. Steve -- Neural network applications, help and support. Neural Network Software. www.npsl1.com EasyNN-plus. Neural Networks plus. www.easynn.com SwingNN. Forecast with Neural Networks. www.swingnn.com JustNN. Just Neural Networks. www.justnn.com |
OT Buying from Amazon
On Wed, 11 May 2011 'Mike' wrote:
Has anyone any experience, good or bad, about buying from Amazon? All good. Any problems are sorted out immediately. What do you want to know? David -- David Rance writing from Caversham, Reading, UK http://rance.org.uk |
OT Buying from Amazon
"David Rance" wrote in message ... On Wed, 11 May 2011 'Mike' wrote: Has anyone any experience, good or bad, about buying from Amazon? All good. Any problems are sorted out immediately. What do you want to know? David -- David Rance writing from Caversham, Reading, UK http://rance.org.uk "Any problems are sorted out immediately" Can you elaborate on what problems you have had and how they were sorted please? Mike -- .................................... It's nice to be important, but it's more important to be nice. .................................... |
OT Buying from Amazon
On 11/05/2011 14:03, 'Mike' wrote:
"David wrote in message ... On Wed, 11 May 2011 'Mike' wrote: Has anyone any experience, good or bad, about buying from Amazon? All good. Any problems are sorted out immediately. What do you want to know? "Any problems are sorted out immediately" Can you elaborate on what problems you have had and how they were sorted please? For example it snowed a heck of a lot before Christmas leaving lots of orphanned parcels stuck in snowed up delivery companies. Amazon were extremely helpful in chasing up one that had mislaid my order (or more accurately were operating a LIFO stack where my parcel never made it close enough to the top of the incoming heap to even "arrive" at the sorting office. This was worrying after week had elapsed. Tracking showed only that it had left Amazons warehouse 10 days earlier. The delivery company just stonewalled me until Amazon started beating them up. I think that is the only time I have needed their customer service in more than a decade of using them (and US Amazon before that). There is only so much holdline "musack" and "we value your custom" recordings ending in dead air I can take before using bigger guns. Amazon were brilliant and a couple of days later the parcel was found. It wasn't in fact Amazon's fault their carrier failed to deliver but they took full responsibility for getting the order fulfilled. When I complained at first it looked like the untraceable package had been stolen in all the confusion. They said they would replace it. Most stuff from Amazon just arrives as advertised on the scheduled delivery date or slightly before if you are lucky. Regards, Martin Brown |
OT Buying from Amazon
On Wed, 11 May 2011 'Mike' wrote:
Has anyone any experience, good or bad, about buying from Amazon? All good. Any problems are sorted out immediately. What do you want to know? "Any problems are sorted out immediately" Can you elaborate on what problems you have had and how they were sorted please? A few months ago I bought a new motherboard. The LAN port didn't work. I filled in a returns document and requested a new motherboard. It arrived the next day even before I'd despatched the faulty one back to them. I also received a postage-paid label so I didn't even have to pay for returning the faulty goods to them. David -- David Rance writing from Caversham, Reading, UK http://rance.org.uk |
OT Buying from Amazon
"Martin Brown" wrote in message ... On 11/05/2011 14:03, 'Mike' wrote: "David wrote in message ... On Wed, 11 May 2011 'Mike' wrote: Has anyone any experience, good or bad, about buying from Amazon? All good. Any problems are sorted out immediately. What do you want to know? "Any problems are sorted out immediately" Can you elaborate on what problems you have had and how they were sorted please? For example it snowed a heck of a lot before Christmas leaving lots of orphanned parcels stuck in snowed up delivery companies. Amazon were extremely helpful in chasing up one that had mislaid my order (or more accurately were operating a LIFO stack where my parcel never made it close enough to the top of the incoming heap to even "arrive" at the sorting office. This was worrying after week had elapsed. Tracking showed only that it had left Amazons warehouse 10 days earlier. The delivery company just stonewalled me until Amazon started beating them up. I think that is the only time I have needed their customer service in more than a decade of using them (and US Amazon before that). There is only so much holdline "musack" and "we value your custom" recordings ending in dead air I can take before using bigger guns. Amazon were brilliant and a couple of days later the parcel was found. It wasn't in fact Amazon's fault their carrier failed to deliver but they took full responsibility for getting the order fulfilled. When I complained at first it looked like the untraceable package had been stolen in all the confusion. They said they would replace it. Most stuff from Amazon just arrives as advertised on the scheduled delivery date or slightly before if you are lucky. Regards, Martin Brown Thanks everybody. Why did I ask? My experience of mail order has been .................. sorry, if I were to use the appropriate words I would be chucked off. My feelings from experience in the past is that they, the companies using mail order, are 'on the make' Shoddy 2nd class stuff, not 1st class as advertised and when you telephone/write to complain "Sorry Sir, never had this problem before, in fact you are the first person to complain" ..... Oh yes? Stuff they couldn't get rid of in their shop/from their catalogue, 'mail order it, they won't complain about the crap' Not arrived and when chased up "Well it was dispatched, let me check, 6 (or something) days ago. I will put another in the post. We value your custom ...... etc :-((( .... (Yes I came down with the last shower of rain) Too many to list and I have fought shy of mail order companies off loading their crap to me, and always will if they are 'getting rid of stuff as a mail order company' .......... BUT Amazon seem different and I have to be honest, I was 'looking' for complaints because ................. we have used them three times now and cannot fault the system. My wife is in the final year of an Open University degree and the workload is horrendous and what happened? The power supply to her computer went belly up, so she was sharing mine, but, I was out last night doing a live presentation, out the other afternoon assisting in the same, so she could not use my power supply. Amazon to the rescue. Ordered one ..... ""Delivery 11th - 13th May"" Arrived this morning We needed a shredder last year. Posted on here for recommendations. You recommended a Bosch. Ordered on Amazon, 2 days later, guess what? I was shredding in the garden It seems that Amazon is the one to use. Thanks for your response. Confirms what I thought. Mike -- .................................... It's nice to be important, but it's more important to be nice. .................................... |
OT Buying from Amazon
"David Rance" wrote in message ... On Wed, 11 May 2011 'Mike' wrote: Has anyone any experience, good or bad, about buying from Amazon? All good. Any problems are sorted out immediately. What do you want to know? "Any problems are sorted out immediately" Can you elaborate on what problems you have had and how they were sorted please? A few months ago I bought a new motherboard. The LAN port didn't work. I filled in a returns document and requested a new motherboard. It arrived the next day even before I'd despatched the faulty one back to them. I also received a postage-paid label so I didn't even have to pay for returning the faulty goods to them. David -- David Rance writing from Caversham, Reading, UK http://rance.org.uk Thank you David. I posted a reply before I read this one. Many thanks. Confirms my thoughts, if I wish to do 'mail order business', I will go through Amazon :-)) Kind regards Mike -- .................................... It's nice to be important, but it's more important to be nice. .................................... |
OT Buying from Amazon
On Wed, 11 May 2011 'Mike' wrote:
Has anyone any experience, good or bad, about buying from Amazon? All good. Any problems are sorted out immediately. What do you want to know? "Any problems are sorted out immediately" Can you elaborate on what problems you have had and how they were sorted please? A few months ago I bought a new motherboard. The LAN port didn't work. I filled in a returns document and requested a new motherboard. It arrived the next day even before I'd despatched the faulty one back to them. I also received a postage-paid label so I didn't even have to pay for returning the faulty goods to them. Thank you David. I posted a reply before I read this one. Many thanks. Confirms my thoughts, if I wish to do 'mail order business', I will go through Amazon :-)) Well, Amazon themselves are pretty reliable but be careful if third-party vendors are selling through Amazon (the so-called Amazon Market Place). They are not quite so reliable. I haven't had bad experiences from them but others have. I think Amazon gets rid of them when that happens, but unfortunately it does happen sometimes. Most third-party vendors are reliable but the odd 1 or 2 per cent are not. Make sure that the advert says "Dispatched from and sold by Amazon.co.uk". If it doesn't then it's being sold by a third-party vendor, so beware! One thing I've found is that if Amazon is selling the goods they usually arrive well before the promised date. Third-party vendors almost always get the goods to you by the promised date but rarely before, and sometimes after. That's my experience anyway, and I use them quite a lot. David -- David Rance writing from Caversham, Reading, UK http://rance.org.uk |
OT Buying from Amazon
"David Rance" wrote in message ... On Wed, 11 May 2011 'Mike' wrote: Has anyone any experience, good or bad, about buying from Amazon? All good. Any problems are sorted out immediately. What do you want to know? "Any problems are sorted out immediately" Can you elaborate on what problems you have had and how they were sorted please? A few months ago I bought a new motherboard. The LAN port didn't work. I filled in a returns document and requested a new motherboard. It arrived the next day even before I'd despatched the faulty one back to them. I also received a postage-paid label so I didn't even have to pay for returning the faulty goods to them. Thank you David. I posted a reply before I read this one. Many thanks. Confirms my thoughts, if I wish to do 'mail order business', I will go through Amazon :-)) Well, Amazon themselves are pretty reliable but be careful if third-party vendors are selling through Amazon (the so-called Amazon Market Place). They are not quite so reliable. I haven't had bad experiences from them but others have. I think Amazon gets rid of them when that happens, but unfortunately it does happen sometimes. Most third-party vendors are reliable but the odd 1 or 2 per cent are not. Make sure that the advert says "Dispatched from and sold by Amazon.co.uk". If it doesn't then it's being sold by a third-party vendor, so beware! One thing I've found is that if Amazon is selling the goods they usually arrive well before the promised date. Third-party vendors almost always get the goods to you by the promised date but rarely before, and sometimes after. That's my experience anyway, and I use them quite a lot. David -- David Rance writing from Caversham, Reading, UK http://rance.org.uk Thanks David. I still think that "Mail Order" is a rip off by those selling, but Amazon seem to have it under control. I like to see the people selling to me and talk face to face. There are sufficient outlets to hand with face to face contact, why would a company do mail order if it's not a 'quick and easy buck'? OR, to get rid of naff stock? ........ Which I am certain is the answer. Argos is a massive organisation and I have used them time and time again. Bought a very expensive camera from them. It went wrong, all the pictures had a Magenta background. Had I bought that mail order, it would have had to go back to them and await their convenience, instead, they changed it!!! THEY sent it back. Face to face. You can't beat it :-)) Mike -- .................................... It's nice to be important, but it's more important to be nice. .................................... |
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OT Buying from Amazon
"'Mike'" wrote in message ... Has anyone any experience, good or bad, about buying from Amazon? Mike Never had a prob :) Pete C |
OT Buying from Amazon
kay wrote:
one who rings the doorbell as he drops the parcel, and who has already sprinted down the path and beck to his van before you get to the door. He's afraid of Hyacinth? Gary Woods AKA K2AHC- PGP key on request, or at home.earthlink.net/~garygarlic Zone 5/4 in upstate New York, 1420' elevation. NY WO G |
OT Buying from Amazon
"'Mike'" wrote in message ... Has anyone any experience, good or bad, about buying from Amazon? Mike Excellent company to deal with. Bill |
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