Hello all

I would like to put out a warning that I'm having big problems with a SC
Ellion 520 XVID/DVD Player and I'm having even bigger problems with the
company I bought it from, Scan Computers. Here is a list of problems I have
found with the player.

Fault number 1

When the open draw button the dvd player will freeze, the only remedy for
this is a mains reset. This fault is an intermittent fault which may only
occur once over a 2 or 3 day period.

Fault number 2

This is an mp3 fault; the player will play an mp3 disc with no problem,
until I press the shuffle button. Which results in the system locking up,
and again a mains reset is needed.

Fault number 3

I have made a number of dvd films, and have had great problems getting this
player to play them back. The first dvd's I purchased would not play at all,
I put this down to the dvd's and purchased some Memorex dvd's both formats
write once and re-writeable. These at least did start to play, but would
jump and freeze while playing. Next I purchased some datasafe rw dvd's, and
some datasafe write once and these had the same problem as the Memorex dvd'
s.

I have returned the player to Scan Computers, they said that when they
tested the player, they could not find a problem ! and now want to charge me
for there testing and P+P. all I wanted was a replacement. The office of
fare trading is now involved on my behalf. but scan are now not replying to
emails ! who knows if I will ever see this unit again ?

I have purchased many other items from scan with no problems, it seems that
when you try to return something this is where the problems start.

Anyone else had any problem with this player or scan computers ?

Regards

Stevie P