"John Carruthers" wrote in
:

Tell them you’re sick and tired of sub-standard services by people
who speak English so poorly that you can hardly communicate... are
most often
poorly trained... have little accountability for the advice they give
you... often can’t be
heard clearly because of a poor satellite phone connection...
conveniently block
their caller-ID... give themselves phony names like ‘Tina’ or ’Jimmy’


True enough, sometimes however I have no choice but to communicate
with our colonial cousins in the US :-))

JC (UK)

--
http://mysite.freeserve.com/jc_atm/

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Ever try to get a reasonable answer from MSN or Hotmail?????
It's as if they cant read English or they have the computer pick a key word
to give you a form answer that almost never comes close to your question.