On Sun, 13 Jun 2004 15:48:22 -0600, "Howie" wrote:
I (like a dummy) didn't get a written agreement... what can I do?
Now you ventured into the relm of a lawyer. First let me say, I am
not a lawyer. With any purchase of services or products, there is
always some form of implied warrenty. Do you have proof of
sale/services?
But first call the contractor explain what happened and then take it
from there. No need to go further if they are willing to correct the
problem. I'm very nieve and believe in the good nature of people, but
as another disclaimer, it never seems to work for me, I"m just too
lazy to change my position. :-P
Keep us up to date on this, this is interesting.
hth,
tom
wrote in message
news
On Sat, 12 Jun 2004 22:16:10 -0600, "Howie" wrote:
I had a contractor put in a new concrete driveway in last August (poured
in
35 degree Celsius temperatures). By mid-September, it had developed a
crack
already about 6 feet long (and even a small triangle about 6" big had
cracked as well.). The crack is right where I suggested an expansion
joint
should be put, but the contractor said that he wasn't going to put in one
in
that spot. We have a brutal expansive soil problem here called "Regina
Gumbo".
This spring I noticed another crack on another section of the driveway
about
the same length.
1) Do I have a legitimate "beef" with this contractor? He told me that
cracks are going to develop over time, but should they develop this soon?
2) Is there a complaint process I should go through?
Yes, as a business owner, if one of my customers is unhappy, I want
them to call me. Even if I can't make them happy, I want to get the
feedback so I can see if something is wrong with my service. Call
them, explain the issue. I would also check your agreement. I
wouldn't be surprised if there was a 'crack clause' saying something
like cracks will form, but unless the crack is large enough to fit a
credit card in, it's not covered under warranty.
hth,
tom
3) should I seal the cracks up? If "Yes", with what?
Howie
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