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Old 15-09-2004, 03:06 PM
Frankie V. Fernandez, MD
 
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Default How/where do I complain about an erring internet merchant/online store?

I don't want to mention the name, but this one is in Massachusetts. They
have completely ignored e-mails. I ordered items from them and they already
charged my credit card 8 weeks ago. Yet no shipment until now. Which
government agency should I direct my complaints to?
Thanks for the help

Frances