Kenni Judd wrote:
I am well aware that there are some unscrupulous folks out there selling
garbage orchids. Why they keep being invited back to OS-hosted shows is
beyond me, but it happens regularly. Nevertheless ...

Speaking as a grower, I would very much appreciate it if people would ASK
before doing something that might render one of my plants unsaleable till
the next time it blooms, or otherwise damage it -- e.g., handling flowers;
peeling old sheaths or bract material and perhaps breaking off a pb or new
growth in the process; digging around in the media, which can cause the
flowers to wilt prematurely; stuff like that.

Diana's comment about reporting problems as soon as possible is also very
important. Once a plant is out of the grower's care, the grower has no way
to know what the purchaser might have done to the plant -- and the folks who
post here truly would NOT believe some of the things people do to them. So
the faster you get back to the grower with your complaint, the better your
claim for a refund or replacement. Kenni

"Diana Kulaga" wrote in message
...
Kathy's suggestion is the obvious best path, but if yu can't get back
there, where is this outfit located? I'd be complaining until I was blue
in the face and had a refund check in my hand. You have to do this right
away, though.

Tip: Next time, poke around in the pot a little bit and check the roots.

Kathy, is OGRES functional these days?

Diana


I am afraid you are too late. Orchis Floriculturing is a China- based
company-- they are back in China by now. I agree with Kenni's comments
100%. I just had a person bring back a plant she got less than a month
ago-- The entire plant was white!! That can only happen by putting it
in a car, in the sun and leaving it for enough time for the sun to heat
the inside of the car to 120 degrees. The person swore she didn't but
plants don't turn white {I mean every part of the plant}. I gave her
another because that's what we do-- call me stupid but that's our
policy. It doesn't happen often enough to worry about as most people
are honest. Sorry I can't say the same for vendors-- well most are
honest but like Kenni said some are garbage vendors & will deliberately
bring stuff to "get rid of" & the societies just keep inviting them
back-- because they also undercut the decent vendors price wise. I have
learned to be very careful to ask about "return policy" & people from
another country better have a sterling reputation or-- I pass them by.
The lessons we learn the "hard way" are the ones we don't forget
easily. Good Luck Bill