"FDR" wrote in message
...

"Stubby" wrote in message
. ..
Consider that Sears only guarantees the availability of repair parts for
one year now.

I had a tiller with EZ Pull last year. On the fourth use I pulled the
cord and it got stuck. Brought in in for repair and after a week they
said the part needed to repair it was on backorder but had no idea when
they could get it. After a couple of weeks I gave up and returned it.
Maybe things have improved this year, who knows, but I am hesitant of the
EZ pull thing now.


This isn't a lawn mower, but I had very similar problems with buying a
vacuum cleaner from Sears. If anything goes bad, they have to try to *fix*
it first, they will not do an even swap, if they can avoid it at all costs!

Friend of mine recommended Best Buy, (yeah, I'm not sure if they sell lawn
mowers), but with *everything else* they will give you a straight up swap
for new, IF you buy the extended warranty. This has worked great for many
dog owners.

I just added this to say I'd not buy *anything* from Sears any more, only
from places that will do a new swap if anything goes wrong. I had to wait
two weeks for the part the first time my vac went. By the time I got it
back, I'd had fifteen more dogs worth of fur! G

MaryBeth who vouches for Toro, as a very happy customer