On 29/4/07 11:47, in article ,
"Mary Fisher" wrote:


"Rupert (W.Yorkshire)" wrote in message
...

"Mary Fisher" wrote in message
t...

"Rupert (W.Yorkshire)" wrote in message
...

"Mary Fisher" wrote in message
t...
Has anyone dealt with this company?

If so, have you any comments?

Mary

Yes dealt with them several times and everything happened as it should
and the quality was fine.
There was a poster here sometime ago who was moaning about them and said
he had not had a delivery and they had not replied to his emails.
However, when challenged to give more info he went away.
I have a suspicion it was an attempt to put the black on them.
I gave you more info and you haven't commented.


The chap was suggesting we looked at various sites which he claimed were
saying they were useless but non of these sites had any mention of them.
Somewhere within their site there is/was a bit about plants being sent out
only when they were at their best for despatch.
What plants did you order?

Seed potatoes, strawberry plants and a pear tree for patio growing.

All are seasonal, the potatoes should already be in the ground. The pear
will have finished flowering. The strawberries should be in their growing
bag.

I've managed, by a devious route, to get through to the founder and he's
promised despatch. They debited my credit card on receipt of the order,
which is naughty and made me even angrier. Wouldn't you have been?

Mary

Very. I had a not dissimilar experience with a nursery from which I
telephone-ordered three plants for my brother's birthday, requesting that
they be despatched immediately, rather than having the 3 weeks wait which
is, apparently, normal. I gave my card number which was duly taken down, my
own address details etc.
Weeks later, they still hadn't arrived, so I emailed to ask what had
happened and was asked for his address details all over again. So I gave
them and asked that the plants PLEASE be sent now and debited to my card.
Finally, the plants arrived. Yesterday, I got a bill asking me to pay for
them! After carefully checking my bank statement, I see that despite all my
best efforts not only did the plants not arrive on time as promised, not
only had they lost the address details, they hadn't debited them to my card
as arranged, either. In that last respect alone, I am at least better off
than you!

--
Sacha
http://www.hillhousenursery.co.uk
(remove weeds from address)
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Join uk.rec.gardening instead.