Thompson & Morgan Poor Service
Martin wrote:
On Fri, 04 Jan 2008 13:09:15 +0000, greenfinger wrote:
I tried over the holiday to place a significant order via the web. I
gave up in the end as it appeared that I could not place all items as
part of the same order.
I have just telephoned to place order - various seeds, plug plants,
and potatoes and equipment. Gave the first item - Onion sets - OK;
gave the second Bizzie Lizzies and the lady at the other end could not
find the code I gave her - when I said what it was she informed me it
was a different company and I would have to place a separate order.
(This also must explain why I get any number of communications and
catalogues from the "same" company)
Talk about shambles.
Anyway - it doesn't matter - I'll shop elsewhere - and recommend that
the rest of the allotment society do the same.
Did you think of ordering by snail mail?
This has been a bug bear with me as well. I complained and go nowhere.
They have become to large and above themselves! I understand they are up
for sale, maybe that it will improve then.
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