On Wed, 24 Dec 2008 13:25:58 +1000, Barbara wrote:

Jeßus wrote:
Do you live in a rural out of the way area?

Yes, definitely rural and out of the way.

Do you realise couriers have to do more than just your delivery, to
make money?

Goodness, why no Barb... I hadn't thought of that.

Fuel certainly isn't cheap these days and neither is labour.

Indeed... Queenslanders are notorious for the lowest wages anywhere.

Goodness but you live in the past.

Oh, so it's gone up by $1 per hour now, has it? Wow...
Even in rural Tasmania, wages are higher in general, this specific
subject has been brought up twice already since I moved here last April
by people who've also lived and worked in QLD.

Small businesses in S.E are the worst I've come across anywhere in the
country for being notorious tight-arses, who expect the world for a
pittance from their employees. You can't take anything remotely critical
of QLD either, I noticed. The summer weather is horrible in S.E QLD as
well. Makes Darwin or Cairns look like Antartica by comparison.

If
it takes extra time to get to where you are, it means they can't get
to other places and so let other people down. Are you there all the
time to take delivery? Nothing more annoying to go out of the way only
to find no one is there to take delivery/pay COD etc and so then have
to make a return delivery.

Do you have *anything* to say beyond the bloody obvious?

I have lots to say, but it's off topic.

So far you've said nothing of any use, other than to respond merely
because you don't like criticism directed at couriers.

People who move from urban areas to rural areas and expect the same
service as town dwellers and expect the deliveries for the same
price are extremely annoying.

Who expects the same service - and why would they? How insulting. Go
**** yourself Barb.

I have no need to, I'm married.

I doubt that changes anything.

I could volumes on the stupidity and lack of common sense of people
and what they expect of couriers/carriers.

So what? How does that alter ANYTHING relating to the discussion you've
decided to whine in? Is that your justification for poor service? Tit-for-
tat, is it? Do you inform any potential customers of this policy of yours?

I cringed when I saw your name in this thread, realising what you do
(or did)

Still do and have done so for 18 years now, I've heard/seen it all,
though it must be pointed out I own a carrying business, not a courier
business.

I'm not sure there is much point taking the time to counter or answer
the rather obvious and insulting points you made Barb.

If it's all rather obvious why the whining?

Are you dense, or what? Its your comments which state the rather obvious.
Idiotic shit such as: "People who move from urban areas to rural areas
and expect the same service as town dwellers and expect the deliveries
for the same price are extremely annoying"


I deal with people like you all day long.

Yeah, and believe me it's showing. "You people" etc. You've got that
bitter, sour attitude which is so typically behind these problems to
begin with. The ****ing /hide/ of me, wanting to know when or how to
obtain goods I have paid for, eh?! Or even *if* I'll ever get the goods
*at all*, as in one case (which never did arrive).

Sometimes I've even had the gall to ask why they've charged the extra to
deliver to my town, even though they subsequently state that they won't
even deliver to my town, and I have to travel the 280KM round-trip to
pick it up at their Launceston depot. The ****ing nerve I have, hey?
Yeah... "people like you" indeed.

Oh... and NO refund on the price difference, of course. They "can't issue
refunds". How is this acceptable in your eyes? Oh... I'm just "making it
all up", right?

Insulting....? well go up a few paragraphs, seems you've caught
Peterlucasitis.

Go **** yourself bitch. You insulted me - I'll insult you right back.

You come in here and try to tell *me* that my own experiences never
happened. And you wonder why I consider it an insult?

You don't seem to have any concept of how badly some people get jerked
around by these *******s.

All I will say is - NO amount of checking, asking or even pre-empting
possible scenarios in advance results in these courier companies giving
you the truth BEFORE commiting to using them. This makes it very, very
difficult to convince business that you will have significant problems
actually obtaining your parcel until its too late . Notice I said
'obtain' and NOT actually having it delivered.

I've heard it all before from these so-called couriers.

The key problem - as I have said - is that they have both the goods AND
payment in advance. They have no incentive to deliver, or at least
deliver in a timely fashion.

Total crap, most courier companies rely on word of mouth advertising and
if they are contracted to a large company to do their deliveries, well
they bloodywell go out of their way to keep them happy, that means
keeping the receiver happy too.

ROFL, what a JOKE!
You're in S.E QLD, you have NO direct personal experience here AT ALL!
But all the same - you decide to weigh in on a topic anyway.

If these parasites had to *collect* payment, I have no doubt at all
they'd show a lot more motivation in getting those goods from point A to
point B in rural areas.

3.5 weeks for a parcel to travel 200KM is a joke, as is being charged
extra for delivery to my town compared to their depot, only to find
that they don't deliver to my town - ever.

Extremely hard to believe,

Yeah. I made it up of course (for what purpose is anyones guess)...

perhaps you're fudging a little *or*

No. For what purpose? The last thing I need is to embellish this ongoing
problem.

the
company sending the goods is having a lend of you, an extremely common
occurrence, it's always easier to blame the courier. I deal with that
one on a daily basis.Companies promise goods, say they've been sent,
when they haven't and then blame the courier for not delivering
them....I have a thousand stories I could tell on that subject.

Yeah, I suppose they're forging the invoices, right?

Anyway, no point arguing with you about this, is there?

No

Exactly, because you're just another one of them, and don't give a flying
shit about the recipient's lack of psychic powers that are obviously
required when dealing with these turds.



If these companies would only tell you truthfully in advance (if asked)
that they cannot deliver to a town - or what procedure is required to
collect said item - I would have no complaint. None at all.

But they won't, at least not the ones I have dealt with thus far.

The 'extra' information is *only* revealed well after they have your
goods, by which time it's far too late to do anything about it of course.
There hasnt been a single exception to this rule so far when I have
enquired beforehand.

The only problem-free exception relating to couriers has been Aus Air
Freight/Express (whichever it is) - which uses the Aus Post network (here
at least). No surprises whatsoever - the goods arrived exactly as they
said they would. Several long distance calls not required. No need to
phone back because they ignore your messages. It just arrives at the post
office, and you pick it up. It's fantastic.


I hope enough of your customers continue to give you the shits, as they
clearly do. No best wishes for xmas/new year, and this is my last reply
to you.