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rural couriers (was cheap lawn aeration)
On Wed, 24 Dec 2008 13:25:58 +1000, Barbara wrote:
Jeßus wrote: Do you live in a rural out of the way area? Yes, definitely rural and out of the way. Do you realise couriers have to do more than just your delivery, to make money? Goodness, why no Barb... I hadn't thought of that. Fuel certainly isn't cheap these days and neither is labour. Indeed... Queenslanders are notorious for the lowest wages anywhere. Goodness but you live in the past. Oh, so it's gone up by $1 per hour now, has it? Wow... Even in rural Tasmania, wages are higher in general, this specific subject has been brought up twice already since I moved here last April by people who've also lived and worked in QLD. Small businesses in S.E are the worst I've come across anywhere in the country for being notorious tight-arses, who expect the world for a pittance from their employees. You can't take anything remotely critical of QLD either, I noticed. The summer weather is horrible in S.E QLD as well. Makes Darwin or Cairns look like Antartica by comparison. If it takes extra time to get to where you are, it means they can't get to other places and so let other people down. Are you there all the time to take delivery? Nothing more annoying to go out of the way only to find no one is there to take delivery/pay COD etc and so then have to make a return delivery. Do you have *anything* to say beyond the bloody obvious? I have lots to say, but it's off topic. So far you've said nothing of any use, other than to respond merely because you don't like criticism directed at couriers. People who move from urban areas to rural areas and expect the same service as town dwellers and expect the deliveries for the same price are extremely annoying. Who expects the same service - and why would they? How insulting. Go **** yourself Barb. I have no need to, I'm married. I doubt that changes anything. I could volumes on the stupidity and lack of common sense of people and what they expect of couriers/carriers. So what? How does that alter ANYTHING relating to the discussion you've decided to whine in? Is that your justification for poor service? Tit-for- tat, is it? Do you inform any potential customers of this policy of yours? I cringed when I saw your name in this thread, realising what you do (or did) Still do and have done so for 18 years now, I've heard/seen it all, though it must be pointed out I own a carrying business, not a courier business. I'm not sure there is much point taking the time to counter or answer the rather obvious and insulting points you made Barb. If it's all rather obvious why the whining? Are you dense, or what? Its your comments which state the rather obvious. Idiotic shit such as: "People who move from urban areas to rural areas and expect the same service as town dwellers and expect the deliveries for the same price are extremely annoying" I deal with people like you all day long. Yeah, and believe me it's showing. "You people" etc. You've got that bitter, sour attitude which is so typically behind these problems to begin with. The ****ing /hide/ of me, wanting to know when or how to obtain goods I have paid for, eh?! Or even *if* I'll ever get the goods *at all*, as in one case (which never did arrive). Sometimes I've even had the gall to ask why they've charged the extra to deliver to my town, even though they subsequently state that they won't even deliver to my town, and I have to travel the 280KM round-trip to pick it up at their Launceston depot. The ****ing nerve I have, hey? Yeah... "people like you" indeed. Oh... and NO refund on the price difference, of course. They "can't issue refunds". How is this acceptable in your eyes? Oh... I'm just "making it all up", right? Insulting....? well go up a few paragraphs, seems you've caught Peterlucasitis. Go **** yourself bitch. You insulted me - I'll insult you right back. You come in here and try to tell *me* that my own experiences never happened. And you wonder why I consider it an insult? You don't seem to have any concept of how badly some people get jerked around by these *******s. All I will say is - NO amount of checking, asking or even pre-empting possible scenarios in advance results in these courier companies giving you the truth BEFORE commiting to using them. This makes it very, very difficult to convince business that you will have significant problems actually obtaining your parcel until its too late . Notice I said 'obtain' and NOT actually having it delivered. I've heard it all before from these so-called couriers. The key problem - as I have said - is that they have both the goods AND payment in advance. They have no incentive to deliver, or at least deliver in a timely fashion. Total crap, most courier companies rely on word of mouth advertising and if they are contracted to a large company to do their deliveries, well they bloodywell go out of their way to keep them happy, that means keeping the receiver happy too. ROFL, what a JOKE! You're in S.E QLD, you have NO direct personal experience here AT ALL! But all the same - you decide to weigh in on a topic anyway. If these parasites had to *collect* payment, I have no doubt at all they'd show a lot more motivation in getting those goods from point A to point B in rural areas. 3.5 weeks for a parcel to travel 200KM is a joke, as is being charged extra for delivery to my town compared to their depot, only to find that they don't deliver to my town - ever. Extremely hard to believe, Yeah. I made it up of course (for what purpose is anyones guess)... perhaps you're fudging a little *or* No. For what purpose? The last thing I need is to embellish this ongoing problem. the company sending the goods is having a lend of you, an extremely common occurrence, it's always easier to blame the courier. I deal with that one on a daily basis.Companies promise goods, say they've been sent, when they haven't and then blame the courier for not delivering them....I have a thousand stories I could tell on that subject. Yeah, I suppose they're forging the invoices, right? Anyway, no point arguing with you about this, is there? No Exactly, because you're just another one of them, and don't give a flying shit about the recipient's lack of psychic powers that are obviously required when dealing with these turds. If these companies would only tell you truthfully in advance (if asked) that they cannot deliver to a town - or what procedure is required to collect said item - I would have no complaint. None at all. But they won't, at least not the ones I have dealt with thus far. The 'extra' information is *only* revealed well after they have your goods, by which time it's far too late to do anything about it of course. There hasnt been a single exception to this rule so far when I have enquired beforehand. The only problem-free exception relating to couriers has been Aus Air Freight/Express (whichever it is) - which uses the Aus Post network (here at least). No surprises whatsoever - the goods arrived exactly as they said they would. Several long distance calls not required. No need to phone back because they ignore your messages. It just arrives at the post office, and you pick it up. It's fantastic. I hope enough of your customers continue to give you the shits, as they clearly do. No best wishes for xmas/new year, and this is my last reply to you. |
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