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Old 16-01-2012, 02:43 PM posted to uk.rec.gardening
Dave Hill Dave Hill is offline
Registered User
 
First recorded activity by GardenBanter: Feb 2007
Location: South Wales
Posts: 2,409
Default OT Customer service

Around the 15th of december I went onto the Holland and Barrat web
site to place an order, I could get on but it wouldn't process my
order, so after around half a dozen failed attempts I emailed them
about it.
Today (16th Jan) I had a phone call from them apologising for the
problem and hopeing it had been resolved.
Just think if it hadn't been anything as urgent as a customer unable
to place an order how long they may have taken to respond.
David @ the usually wet end of Swansea Bay