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Old 24-07-2007, 10:48 PM posted to alt.home.lawn.garden
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Default Don't laugh too hard! the mower got borked first time out...


"Eggs Zachtly" wrote in message
...
Clark said:

"willshak" wrote in message
...
on 7/23/2007 7:32 AM Clark said the following:
"Art" wrote in message
...

Clark wrote:

The guy that came for the service call did offer me two new blades
for
no charge, (and I quote: the blades are not covered by warranty but
here's two new blades anyhow). The service guy then went on about how
bad the stock blades were, and the ones he offered me were heavy duty
(again same part number)
I refused the new free blades, and just stated that I was
disappointed
that a $1600.00 mower would have such lousy blades on it.


And why would you refuse new free blades that were better? That make
no
sense at all.

--
Art


The service guy hinted that the new blades were going to "fall" off the
truck and he would not know what happend to them.

I might be allot of things but I don't take "free" stuff.

Clark



It's not free stuff. You paid for a mower and it had a defect. So a rep
of
Sears offered to replace the defective blades with a new set. You
decided
not to accept the new set and went out and bought new blades increasing
the cost of your mower. What are you going to do about the torn up deck?
Buy a new one?

--

Bill
In Hamptonburgh, NY
To email, remove the double zeroes after @


I was going to either buy a $200.00 mig type welder or bring it to a
friend
to have it welded.
Or I still have the option to take the lawn tractor back to Sears for a
refund, minus the restock fee.


Dood. Sears should replace the deck. If they won't, raise hell with them,
right there in the store. If it were me, and they even began to balk about
fixing it, I'd chew the manager's ass out, right in front of everyone
within earshot. They should fix it, or refund (shoving the restocking fee
up their proverbial asses). If they still balk, escalate things:

Sears, Roebuck and Co.
3333 Beverly Road
Hoffman Estates, IL 60179
Tel: 847-286-2500

--

Eggs

APATHY ERROR: Don't bother striking any key.



Hi Eggs,

You really think they should replace the deck? (the Sears guy said he's
seen much worse, well what's that say?).
I really have thought about making a fuss, like bringing in the old and new
blades and the "monster stick" and telling them it says "Satisfaction
guaranteed" on the back of the receipt.
Kathy thinks we should bring it back too (replacement or)?
I have owned allot of mowers over the years and never encountered this type
of problem before.
The problem I have is I have already "admitted" to mowing something other
than grass and I think they consider that misuse, but

looking forward to your reply

Clark



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Old 25-07-2007, 12:59 AM posted to alt.home.lawn.garden
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Default Don't laugh too hard! the mower got borked first time out...

Clark said:

Hi Eggs,

You really think they should replace the deck? (the Sears guy said he's
seen much worse, well what's that say?).


It's brand new!

I really have thought about making a fuss, like bringing in the old and new
blades and the "monster stick" and telling them it says "Satisfaction
guaranteed" on the back of the receipt.


That is *exactly* what I was thinking. The factory blades are pieces of
shit, obviously. That's crappy merchandise, and not worth the price. I'd go
for it.

Kathy thinks we should bring it back too (replacement or)?


She was wrong about the beer. She's right this time.

I have owned allot of mowers over the years and never encountered this type
of problem before.


Nor have I. It's brand new.

The problem I have is I have already "admitted" to mowing something other
than grass and I think they consider that misuse, but


It's brand new. If they won't cover a stick of that size, doing
unacceptable damage, then ****-em. Get *all* of the money back, and buy a
better mower. Dood... it's brand new. There's no excuse. That stick should
never have caused excessive damage.

looking forward to your reply


Ask, and ye shall receive. =)

And, while you're waiting, please d/l and install OEQuotefix. =P

--

Eggs

Do stars clean themselves with meteor showers?
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Old 25-07-2007, 01:26 AM posted to alt.home.lawn.garden
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Default Don't laugh too hard! the mower got borked first time out...

Eggs Zachtly wrote:
Clark said:

Hi Eggs,

You really think they should replace the deck? (the Sears guy said
he's seen much worse, well what's that say?).


It's brand new!

I really have thought about making a fuss, like bringing in the old
and new blades and the "monster stick" and telling them it says
"Satisfaction guaranteed" on the back of the receipt.


That is *exactly* what I was thinking. The factory blades are pieces
of shit, obviously. That's crappy merchandise, and not worth the
price. I'd go for it.

Kathy thinks we should bring it back too (replacement or)?


She was wrong about the beer. She's right this time.

I have owned allot of mowers over the years and never encountered
this type of problem before.


Nor have I. It's brand new.

The problem I have is I have already "admitted" to mowing something
other than grass and I think they consider that misuse, but


It's brand new. If they won't cover a stick of that size, doing
unacceptable damage, then ****-em. Get *all* of the money back, and
buy a better mower. Dood... it's brand new. There's no excuse. That
stick should never have caused excessive damage.

looking forward to your reply


Ask, and ye shall receive. =)

And, while you're waiting, please d/l and install OEQuotefix. =P


OK I downloaded and installed Quote fix, (everything else I run is Mozilla),
funny never heard of this software! ( I own and operate a PC repair shop),
I however have not read the documentation.

It's brand new. If they won't cover a stick of that size, doing
unacceptable damage, then ****-em. Get *all* of the money back, and
buy a better mower. Dood... it's brand new. There's no excuse. That
stick should never have caused excessive damage


I think your right.

Clark





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Old 25-07-2007, 03:26 AM posted to alt.home.lawn.garden
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Default Don't laugh too hard! the mower got borked first time out...

"Clark" ...
Eggs Zachtly :
Clark said:
Hi Eggs,

You really think they should replace the deck? (the Sears guy said
he's seen much worse, well what's that say?).


It's brand new!

I really have thought about making a fuss, like bringing in the old
and new blades and the "monster stick" and telling them it says
"Satisfaction guaranteed" on the back of the receipt.


That is *exactly* what I was thinking. The factory blades are pieces
of shit, obviously. That's crappy merchandise, and not worth the
price. I'd go for it.

Kathy thinks we should bring it back too (replacement or)?


She was wrong about the beer. She's right this time.

I have owned allot of mowers over the years and never encountered
this type of problem before.


Nor have I. It's brand new.

The problem I have is I have already "admitted" to mowing something
other than grass and I think they consider that misuse, but


It's brand new. If they won't cover a stick of that size, doing
unacceptable damage, then ****-em. Get *all* of the money back, and
buy a better mower. Dood... it's brand new. There's no excuse. That
stick should never have caused excessive damage.

looking forward to your reply


Ask, and ye shall receive. =)

And, while you're waiting, please d/l and install OEQuotefix. =P


OK I downloaded and installed Quote fix, (everything else I run is
Mozilla), funny never heard of this software! ( I own and operate a PC
repair shop),
I however have not read the documentation.

It's brand new. If they won't cover a stick of that size, doing
unacceptable damage, then ****-em. Get *all* of the money back, and
buy a better mower. Dood... it's brand new. There's no excuse. That
stick should never have caused excessive damage


I think your right.

Clark, I agree with Eggs. The stick was not a big stick (I have chopped
up _much_ worse on my JD), nothing that should have done this. Also, it
was the bad blade that did the damage to the deck, not the stick. The
blade should have stayed at least reasonably straight. I have hit a lot
of stuff on my semiwooded place, and bent a few blades. They just bend a
little after hitting something that stops them cold. Curving into the
deck and putting a hole in it cannot be tolerated as acceptable.
My US$0.02,
Tomes


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Old 25-07-2007, 10:59 AM posted to alt.home.lawn.garden
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First recorded activity by GardenBanter: Jul 2006
Posts: 846
Default Don't laugh too hard! the mower got borked first time out...

Clark said:

Eggs Zachtly wrote:


[...]


And, while you're waiting, please d/l and install OEQuotefix. =P


OK I downloaded and installed Quote fix, (everything else I run is Mozilla),
funny never heard of this software! ( I own and operate a PC repair shop),
I however have not read the documentation.


WooHoo! Yes, that's *much* better, thanks!


It's brand new. If they won't cover a stick of that size, doing
unacceptable damage, then ****-em. Get *all* of the money back, and
buy a better mower. Dood... it's brand new. There's no excuse. That
stick should never have caused excessive damage


I think your right.


I'm just saying that's what I'd do, whether it's right or not I dunno. =)
But, I know if I spend that kinda money on a mower, it better be tougher
than one of those kiddie mowers that blow bubbles, and it sounds like this
one isn't/wasn't.

--

Eggs

If you're too open-minded, your brains will fall out.


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